Field Service Technician II
Agiliti
Summary
The Field Service Technician II conducts cost-effective maintenance on company and customer-owned medical equipment primarily located at customer sites to ensure it is functioning properly and meets customers' needs. They perform operational verification, preventive maintenance, and corrective repair service.
Job description
What You Will Do in This Role
- Conduct cost-effective equipment inspection, maintenance, calibration, and repair service on various medical devices.
- Complete all paperwork and computer data entry accurately and promptly to ensure complete documentation for billing and regulatory compliance.
- Communicate with clinical staff on the topics of equipment features, functionality, etc.
- Provide technical training to other employees in areas such as equipment operation, check-out procedures, preventive maintenance, repair, quality management and/or International Organization for Standardization practices, procedures and documentation.
What You Will Need for This Role
- An associate degree in electronics, mechanical engineering, or biomedical equipment technology. Alternative qualifications include Equivalent military training or Certified Biomedical Equipment Technician (CBET).
- Proficiency in completing preventive maintenance and repairs on various general equipment or demonstrated knowledge within a specialized equipment area such as anesthesia, imaging, network-smart technology, respiratory or sterilizers.
- Proficiency in systems and Microsoft Office programs.
- Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
- Willingness to travel periodically to support business needs.
- Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24/7 schedule.
- The ability to lift, pull and/or push up to 75 pounds.
- The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time.
Requirements
- An associate degree in electronics, mechanical engineering, or biomedical equipment technology. Alternative qualifications include Equivalent military training or Certified Biomedical Equipment Technician (CBET).
- Proficiency in completing preventive maintenance and repairs on various general equipment or demonstrated knowledge within a specialized equipment area such as anesthesia, imaging, network-smart technology, respiratory or sterilizers.
- Proficiency in systems and Microsoft Office programs.
- Must hold a current, valid, and unrestricted driver's license. Must have a safe driving record based on Agiliti policies.
- Willingness to travel periodically to support business needs.
- Willingness to work flexible hours, including evenings, weekends, and holidays, as well as emergency off-hours as needed to support a 24/7 schedule.
- The ability to lift, pull and/or push up to 75 pounds.
- The ability to often bend, stoop, twist, climb, crouch/squat, kneel/crawl, sit, stand and walk for extended periods of time.
Benefits
- Health insurance
- Dental plan
- Vision plan
- Short-term disability
- Long-term disability
- Flexible spending accounts
- Health savings accounts
- Life insurance
- Paid time off
- 401k saving plan
- Employer match
- Employee discounts
- Tuition reimbursement
- Daily pay program
- Employee assistance program
- Wellness programs
Company overview
Agiliti is a leading medical equipment management company founded in 1939 and headquartered in Eden Prairie, Minnesota. With over 5,500 dedicated professionals, the company specializes in providing comprehensive medical equipment solutions and services to healthcare facilities across the United States. Agiliti operates as a critical partner to more than 10,000 customers, including acute care facilities, integrated delivery networks, government agencies, and medical device manufacturers. The company's core business revolves around ensuring that essential medical equipment is always ready and available for patient care, from emergency rooms to operating rooms. Agiliti maintains a nationwide network of 130+ service centers and operates 24/7 to deliver equipment management, rental services, repair, and maintenance solutions. Their expertise spans across various medical equipment categories, including hospital beds, support surfaces, ventilators, and specialized medical devices. The company has expanded its offerings to include innovative oncology technologies and prostate cancer treatment solutions, demonstrating its commitment to advancing healthcare delivery. Agiliti's ISO 13485:2016 certified operations ensure the highest quality standards in medical equipment management, making them a trusted partner for healthcare providers seeking to optimize clinical outcomes while improving economic efficiency.