Field Service Technician II - Shreveport, LA
Baxter International Inc.
Summary
The Field Service Technician II will perform functions related to product readiness for patient utilization on a wide range of rental and customer owned medical products. This includes cleaning, disinfecting, operational function checks, and minor repairs of Baxter and non-Baxter products.
Job description
This position requires operating a fleet vehicle in a safe manner as well as direct customer contact. Additionally, will provide 24/7 delivery, removal, and service support for products in service centers and customer accounts in a timely and professional manner.
What You'll Do
- Performs electronic, hydraulic and pneumatic systems troubleshooting and repair of assigned products.
- Ability to troubleshoot devices and repair any malfunctioning components.
- Ability to use the appropriate tools in making required adjustments and repairs.
- Ability to provide on-call coverage, up to 24/7 basis including weekends and holidays, which may require customer account visits.
- Ability to load, unload, and remove medical products, weighing up to 1680 pounds.
- Generate service revenue and complete activities required under service contract.
- Safely operate box truck vehicle or company car ranging in size from a cargo van up to a 26,000 pound truck.
What You'll Bring
- Must be at least 21 years of age
- High school diploma or GED
- Valid driver's license and driving record
- Basic mathematical skills – addition, subtraction, multiplication, and division
Preferred Qualifications
- Technical or Trade School training
- DOT physical card (assistance is provided)
- Experience with FDA regulated products
- Experience in customer service
Safety Requirements
Must wear personal protective equipment including but not limited to safety shoes, eye protection, gloves, and protective clothing. All equipment is provided. Frequently works in environments where biohazards could be present, i.e. Hospitals, Service Centers, and Depots.
Requirements
- Must be at least 21 years of age
- High school diploma or GED
- Valid driver's license and driving record
- Basic mathematical skills – addition, subtraction, multiplication, and division
- Ability to lift up to 1680 pounds
- Ability to operate box truck or company car up to 26,000 pounds
- Ability to provide on-call coverage up to 24/7 including weekends and holidays
- Electronic, hydraulic and pneumatic systems troubleshooting and repair
- Technical or Trade School training (preferred)
- DOT physical card (preferred)
- Experience with FDA regulated products (preferred)
- Experience in customer service (preferred)
Benefits
- Medical, Dental & Vision
- Paid Time Off
- Parental Leave
- Life Insurance
- Accident Insurance
- Short-term Disability
- Long-term Disability
- Business Travel Accident Insurance
- Employee Stock Purchase Plan
- 401(k) Retirement Savings Plan
- Flexible Spending Accounts
- Educational Assistance
- Commuting Benefits
- Employee Discount Program
- Employee Assistance Program
- Childcare Benefits
Company overview
Baxter International Inc. is an American multinational healthcare company headquartered in Deerfield, Illinois, founded in 1931. As a leading global medical device manufacturer, Baxter specializes in developing and producing essential medical products for treating chronic and acute medical conditions. The company operates across three primary business segments: Medical Products and Therapies, Healthcare Systems and Technologies, and Pharmaceuticals. Baxter's extensive product portfolio includes intravenous (IV) solutions, infusion pumps, dialysis equipment for kidney disease treatment, surgical technologies, and hospital pharmaceuticals. With approximately 38,000 employees worldwide and annual revenues exceeding $10 billion, Baxter plays a critical role in global healthcare infrastructure. The company is particularly known for its leadership in IV fluid production, manufacturing approximately 60% of the intravenous fluids used in the United States. Baxter's innovations include pioneering developments in artificial kidney technology and advanced surgical products, serving healthcare providers across more than 100 countries. The company maintains a strong commitment to research and development, investing significantly in medical technology advancements that improve patient outcomes and healthcare delivery efficiency.