Field Service Technician, medical products (Cincinnati, OH or Louisville, KY)
Arjo
Summary
Arjo is seeking a Field Service Technician to provide preventative maintenance and repair on Arjo's medical equipment on-site at customer hospitals in southwest-Ohio and north-Kentucky. This role will require applying a detailed understanding of electromechanical systems and the tools and processes required to complete the work. Daily focus will be on high-quality equipment service and on building customer relationships to drive growth opportunities. The selected technician, working remotely, should reside in the Louisville or Cincinnati Metro area and be prepared to drive daily to hospitals in the Louisville, Cincinnati, and Dayton areas. An Arjo vehicle will be provided and all travel paid by Arjo.
Job description
Day-to-day functions
- Maintenance, repair, installations, upgrades, and in-servicing at customer locations (medical facilities).
- Technical diagnosis and repair cost estimates on customer-owned medical equipment.
- Assists the Sales team in marketing company equipment (joint calls, in-services, sales leads, demo and trade show set-up, etc).
- Grow Service Contracts revenue through service contracts and renewal of existing service contracts.
- Align with all health and safety codes and procedures as mandated by company policy, customer requirements, and regulatory agencies.
- Completed and submit accurate reporting.
- Spare parts inventory management.
- Daily driving to customer locations (medical facilities); 20-30% overnight travel.
Qualifications
- High School Diploma or GED required. (Associate's Degree in an Electrical or Mechanical field preferred)
- Repair and maintenance experience with electromechanical equipment.
- Electrical and mechanical assembly.
- Training and/or certifications preferred.
- Sales experience a plus.
- Ability to read and understand mechanical and electrical schematics.
- Must possess and maintain a valid driver's license and have a clear driving record.
- Lift up to 30 pounds and push/pull 75 pounds.
Requirements
- High School Diploma or GED required
- Associate's Degree in an Electrical or Mechanical field preferred
- Repair and maintenance experience with electromechanical equipment
- Electrical and mechanical assembly
- Training and/or certifications preferred
- Sales experience a plus
- Ability to read and understand mechanical and electrical schematics
- Must possess and maintain a valid driver's license and have a clear driving record
- Lift up to 30 pounds and push/pull 75 pounds
Benefits
- Medical, Dental & Vision
- Wellness Programs
- 401(k) Plan
- Paid Time Off
- Paid Holidays
- Paid Training
Company overview
Arjo is a global medical technology company headquartered in Malmö, Sweden, specializing in medical equipment and solutions designed to enhance patient care and mobility. Founded in 1957, the company has grown to become a leading provider of healthcare solutions with approximately 6,500-7,000 employees worldwide and operations in over 100 countries. Arjo's comprehensive product portfolio includes patient handling systems, medical beds, hygiene solutions, pressure injury prevention equipment, disinfection systems, and venous thromboembolism (VTE) prevention devices. The company's core philosophy of "Empowering Movement" focuses on improving patient outcomes while protecting caregiver wellbeing through innovative medical technologies. Arjo serves both acute and long-term care facilities, providing clinical consulting, rental services, and healthcare facility design solutions alongside its medical equipment offerings. With a strong commitment to clinical excellence and patient safety, Arjo has established itself as a trusted partner for healthcare institutions globally, helping to reduce healthcare costs while improving quality of care through evidence-based medical solutions.