Field Services Team Lead - Richmond, CA
Baxter International Inc.
Summary
In addition to the responsibilities below, the Team Leader will at times be required to complete tasks and responsibilities outlined in the Field Service Technician I & II job descriptions as the needs of the business require. This job is a leadership role which will oversee work distribution to all Service Center employees.
Job description
Your Role at Baxter
In addition to the responsibilities below, the Team Leader will at times be required to complete tasks and responsibilities outlined in the Field Service Technician I & II job descriptions as the needs of the business require. This job is a leadership role which will oversee work distribution to all Service Center employees.
What You'll Do
- Complete all required safety and compliance learning modules on a timely basis and complete medical testing in a timely manner.
- Safely operate a fleet vehicle ranging in size from a cargo van to a 26,000 pound truck.
- Lift and carry up to 65 pounds using appropriate processes and safety procedures.
- Lead and conduct training on Baxter portfolio products and services at the service center, territory, and area levels.
- Perform complex repairs on medical products beyond simple and minor cosmetic repairs or component replacements.
- Perform routine cleaning and maintenance procedures on various medical products, including pre-installation maintenance, and modification procedures.
- Visually, audibly, and manually inspect Baxter products for electrical, mechanical, hydraulic, pneumatic, or cosmetic problems requiring adjustment or repair.
- Coordinate daily work assignments, oversee and engage in field and warehouse activities, and manage accurate on-site inventory.
What You'll Bring
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- High School Diploma or GED required
- Applicable technical or trade school training preferred
- 3+ years working with medical devices/FDA regulated products in a hands-on environment preferred
- Adapts to new technologies and comfortable with the Microsoft Office Suite of products
- Valid driver's license and driving record that meets company standards and state requirements
- Ability to acquire and maintain a DOT physical card required
- Schedule flexibility/on-call
Requirements
- High School Diploma or GED required
- Applicable technical or trade school training preferred
- 3+ years working with medical devices/FDA regulated products in a hands-on environment preferred
- Adapts to new technologies and comfortable with the Microsoft Office Suite of products
- Valid driver's license and driving record that meets company standards and state requirements
- Ability to acquire and maintain a DOT physical card required
- Schedule flexibility/on-call
Benefits
- Medical, Dental & Vision
- Life Insurance
- Accident Insurance
- Short-term Disability
- Long-term Disability
- Business Travel Accident Insurance
- Employee Stock Purchase Plan
- 401(k) Matching
- Flexible Spending Accounts
- Educational Assistance
- Paid Holidays
- Paid Time Off
- Family and Medical Leave
- Paid Parental Leave
- Commuting Benefits
- Employee Discount Program
- Employee Assistance Program
- Childcare Benefits
Company overview
Baxter International Inc. is an American multinational healthcare company headquartered in Deerfield, Illinois, founded in 1931. As a leading global medical device manufacturer, Baxter specializes in developing and producing essential medical products for treating chronic and acute medical conditions. The company operates across three primary business segments: Medical Products and Therapies, Healthcare Systems and Technologies, and Pharmaceuticals. Baxter's extensive product portfolio includes intravenous (IV) solutions, infusion pumps, dialysis equipment for kidney disease treatment, surgical technologies, and hospital pharmaceuticals. With approximately 38,000 employees worldwide and annual revenues exceeding $10 billion, Baxter plays a critical role in global healthcare infrastructure. The company is particularly known for its leadership in IV fluid production, manufacturing approximately 60% of the intravenous fluids used in the United States. Baxter's innovations include pioneering developments in artificial kidney technology and advanced surgical products, serving healthcare providers across more than 100 countries. The company maintains a strong commitment to research and development, investing significantly in medical technology advancements that improve patient outcomes and healthcare delivery efficiency.