Field Supervisor, Mental Health Services
Phoenix Home Care and Hospice
Summary
Lead. Support. Make a Difference. As a Field Supervisor, you'll be more than a supervisor; you'll be a leader, coach, problem-solver, and advocate for the clients and caregivers we serve. You'll help people live safely and independently in their own homes while supporting the caregivers who make that possible.
Job description
What You'll Do
Lead & Develop Your Team
- Onboard new DMH clients and train new Personal Assistants
- Coach, support, and recognize caregivers alongside the Program Manager
- Lead by example and help caregivers succeed in their roles
Make Sure Care Comes First
- Conduct monthly quality checks to ensure clients are receiving excellent care
- Listen to clients and families and help resolve concerns
- Help keep care plans, policies, and services on track
Be There When It Matters
- Provide hands-on DMH shift coverage when needed
- Step in to support clients and caregivers when unexpected situations arise
- Work closely with the office and field team to keep care running smoothly
What You'll Bring
- High school diploma or equivalent; some college is a plus
- Reliable transportation and a working phone
- Strong communication and people skills
- A dependable, compassionate, and team-focused attitude
- The ability to lead by example and stay calm when challenges arise
Requirements
- High school diploma or equivalent
- Reliable transportation
- Working phone
- Strong communication and people skills
- Dependable, compassionate, and team-focused attitude
- Ability to lead by example and stay calm when challenges arise
Company overview
Phoenix Home Care and Hospice is a specialized healthcare provider offering comprehensive home-based medical services and end-of-life care. The company focuses on delivering personalized care to patients in the comfort of their own homes, providing skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services. Their hospice division offers compassionate palliative care for individuals with terminal illnesses, emphasizing pain management, symptom control, and emotional support for both patients and their families. As a home health care organization, Phoenix Home Care and Hospice enables patients to maintain their independence and quality of life while receiving necessary medical attention. The company operates with a patient-centered approach, coordinating care with physicians and healthcare teams to ensure continuity of treatment. Their services are particularly valuable for elderly patients, those recovering from surgery or illness, and individuals with chronic conditions who require ongoing medical supervision. By bringing healthcare services directly to patients' homes, Phoenix Home Care and Hospice reduces hospital readmissions and supports the healthcare system's shift toward value-based care models.