FINANCIAL COUNSELOR
UHS
Summary
The Financial Counselor is responsible for reviewing insurance eligibility, benefits and authorization with patients, explaining their insurance coverage and collecting any remaining patient balance due.
Job description
Job Duties/Responsibilities
- Reviews admissions within 24 hours to authenticate the accuracy of all (primary and secondary) insurance verification and benefits, demographics and intake scans, creates a new fact sheet for any corrections or changes
- Accurately codes and enters the verification of all insurance benefits, approvals, and payments in the MS4 patient record.
- Identifies all potential uncompensated cases and notifies the Business Office Manager in a timely manner.
- Determines all applicable patient co-pays, deductibles and plan limitations, including calendar year and lifetime limitations, and conducts a financial interview to arrange for payment.
- Accurately utilizes the accepted Length of Stay (LOS) formula to determine appropriate collection activity.
- Assists self-pay patients with enrollment in Medicaid services, or determines other insurance benefit eligibility and enrollment.
- Reports all safety concerns upon discovery to a supervisor, Loss Control Coordinator, Maintenance and/or Environment of Care (EOC) Committee member.
- Abides by the Hospital’s Safety policies.
- Meets all annual competency requirements as assigned per department standards.
- Performs other duties as assigned/ required.
Requirements
- Bachelor’s Degree
- 1-3 years of related experience
- The ability to effectively communicate to a variety of stakeholders including patients, family members, co-workers, and Department Supervisors.
- The ability to maintain confidentiality of sensitive and complex information.
- Strong knowledge of financial counseling, payment planning and collection techniques.
Benefits
- Medical, Dental & Vision
- Prescription Drug Plans
- 401(k) Matching
- Discounted Stock Plan
- Paid Time Off
- Basic Life Insurance
- Short-Term Disability
- Long-Term Disability
- Student Loan Reimbursement
- Tuition Reimbursement
- Loan Forgiveness Program
- Pet Insurance
Company overview
Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.