Flight Scheduler

Position Summary

The Aviation Flight Scheduler for aircraft and crew will plan and coordinate aircraft schedules efficiently based on missions and crewing. The Scheduler is responsible for executing every aspect of the mission from beginning to end, anticipating the needs of TransMedics teams, the aircraft, and crew members. This position is based at our state-of-the-art 24/7/365 Command Center in Andover, MA.

Responsibilities

• Receive incoming phone calls for flight requests.
• Schedule crews, including adjusting for crews in training, sick, PTO etc., finding replacements and/or scheduling extra days as needed.
• Assist Dispatch with flight cancellations or reroutes.
• Determine the most efficient way to complete all requested missions with the available aircraft and crew.
• Select the aircraft and crew for flight requests.
• Ensure hangar availability if inclement weather is predicted.
• Set up early or late arrivals with FBO's.
• Obtain required PPR's and/or slots, check NOTAM's, check weather at departure and arrival airports and proactively plan alternate airports as needed.
• Identify, anticipate, and take corrective action to minimize potential/actual delays due to scheduling operations, crew legality, and maintenance issues.
• Track Crew duty times for Federal regulations.
• Coordinate with Maintenance teams for aircraft maintenance, repositioning, and test flights.
• Coordinate with Maintenance when aircraft cleaning is needed.
• Comply with all Federal Aviation regulations for crew pairings, weather alternates, NOTAMS.
• Ensure all aircraft and crew logs are completed daily.
• Ensure compliance with all company policies and safety standards, including complete knowledge of Part 135 regulations.
• Review, prepare, and submit post-flight expense reports.
• Special projects and duties as assigned by department supervisors.

Minimum Qualifications

• Prior experience in aviation, crew management, or customer service required.
• Strong personal and work ethics along with a high level of integrity.
• Knowledge of FARs in regard to Part 91/135 operations.
• Must be able to work well in a fast-paced environment and be flexible to the changing needs of the business.
• Must have the ability to work quickly, calmly, and under pressure.
• Strong analytical skills along with ability to think outside the box.
• Attention to detail.
• Excellent oral/written communication and problem resolution skills are required.
• Proficiency in using industry-specific software and tools with the aptitude to learn new software.
• 365/24/7 operation - must be willing to work nights and weekends and Holidays if required.