Follow Up Specialist (Emergency Psychiatric Services)
Mental Health Cooperative
Summary
Provide enhanced crisis follow-up services, care coordination, and ongoing support to eligible youth and young adults who are at risk for suicide. This position promotes continuity of care by ensuring individuals receive timely follow-up, individualized safety planning, and connections to appropriate behavioral health services and community resources following a crisis or identified risk of suicide.
Job description
Position Responsibilities
- Provide enhanced crisis follow-up and care coordination for eligible youth and young adults at risk for suicide.
- Provide and improve timely linkage to community-based mental health, crisis, and related services.
- Maintain accurate records and adhere to confidentiality requirements.
- Support safety planning and lethal means safety strategies with youth and young adults at risk of suicide and their families to reduce access to means used in suicide.
- Enter information into computer systems.
- Improve continuity of care following crisis contact or WIC/CSU discharge.
- Serve as a resource for information about suicide and suicide prevention for youth and young adults as well as adults who work with youth and young adults.
- Provide supportive resources to families and caregivers of youth and young adults identified as at risk.
- Provide outreach and coordinate with referral partners to support safety planning, follow-up, and referral/linkage to community-based mental health services for youth and young adults presenting with or discharged following suicidal ideation or a suicide attempt.
- Coordinate with youth-serving system partners to support integration of suicide risk screening, assessment, and referral pathways for youth and young adults needing timely connection to community-based mental health services.
- Assist teammates as needed.
- Attend staff meetings.
Essential Skills and Experience
- Mental health professional with specialized training in crisis intervention
- Bachelor's degree in a related field (counseling, psychology, social work)
- One-year mental health experience
Essential Requirements for the Position
- Valid Tennessee Driver's License
- Acceptable Motor Vehicle Report (MVR)
- Acceptable Criminal Background Investigation
- Personal Automobile Insurance
Core Competencies
- Demonstrates the ability to work independently, to make critical decisions and to work collaboratively as an integral part of a team
- Ability to initiate, develop and maintain effective working relationships with Consumers, families, law enforcement and other referral sources
- Understands and is able to use conflict resolution and negotiation skills in order to defuse difficult situations
- Demonstrates professionalism and empathy with Consumers and referral sources
- Ability to evaluate risk factors and potential risk factors during follow-up contact
- Ability to thoroughly and accurately explain and document suicide screening, safety plans, and other supportive resources
- Demonstrates comprehensive knowledge of community resources and utilizes knowledge to assist Consumers
- Conduct post-suicide intervention
- Monitor calls for standard operating procedures, policies, and clinical guidelines to ensure best practices
- Participate in internal audits and quality improvement initiatives
Requirements
- Mental health professional with specialized training in crisis intervention
- Bachelor's degree in a related field (counseling, psychology, social work)
- One-year mental health experience
- Valid Tennessee Driver's License
- Acceptable Motor Vehicle Report (MVR)
- Acceptable Criminal Background Investigation
- Personal Automobile Insurance
- Ability to work independently and make critical decisions
- Ability to work collaboratively as part of a team
- Conflict resolution and negotiation skills
- Knowledge of crisis intervention and risk assessment principles
- Knowledge of community resources
- Clinical documentation skills
Benefits
- Medical Insurance
- Prescription Drug Coverage
- Health Savings Account
- Dental Insurance
- Vision Insurance
- Basic Life & AD&D Insurance
- Short- & Long-Term Disability
- Supplemental Life Insurance
- Cancer Insurance
- Accident Insurance
- Critical Illness Insurance
- 403b Retirement Plan
- Calm App
- Gym Membership Discounts
- Pet Insurance
Company overview
Mental Health Cooperative is a comprehensive behavioral health services organization dedicated to providing integrated mental health care and support services to communities. As a healthcare provider specializing in mental health services, the organization focuses on delivering accessible, high-quality care through a range of therapeutic interventions and community-based programs. The cooperative model emphasizes collaborative care approaches that address the diverse needs of individuals with mental health conditions, substance use disorders, and co-occurring challenges. Their services typically include outpatient counseling, crisis intervention, case management, psychiatric care, and community support programs designed to promote recovery and wellness. Operating with a patient-centered philosophy, Mental Health Cooperative works to reduce barriers to mental health treatment and improve overall community mental health outcomes through evidence-based practices and compassionate care delivery. The organization plays a vital role in the mental health ecosystem by providing essential services that support individuals in achieving stability, independence, and improved quality of life.