Food Service Worker - 15 hours

Position Summary

The Food Service Worker performs a variety of essential duties related to the safe preparation, assembly, distribution, and service of food for hospital patients, visitors, and staff. This role supports daily food service operations by assisting with meal service, tray assembly, cafeteria support, sanitation, and kitchen functions while ensuring compliance with food safety and customer service standards. The ideal candidate is dependable, team-oriented, and able to thrive in a fast-paced healthcare environment.

Essential Functions

• Provide excellent customer service and respond promptly to customer needs and concerns.
• Assist with food preparation, meal assembly, and food service operations.
• Set up, stock, and maintain food service stations for meal periods.
• Assemble patient meal trays accurately and efficiently.
• Serve food and beverages to customers in cafeteria and retail dining areas.
• Deliver and retrieve meal trays as assigned.
• Maintain cleanliness and sanitation of work areas, equipment, and food service stations.
• Clean equipment, floors, and workstations following meal service.
• Operate kitchen equipment and support daily kitchen functions.
• Assist with dishwashing, trash removal, floor care, and other sanitation duties as needed.
• Follow all HACCP, food safety, sanitation, and infection prevention standards.
• Monitor inventory and notify supervisors of shortages, equipment issues, or operational concerns.
• Participate in department meetings, training programs, and in-service education sessions.
• Assist with onboarding and cross-training of team members.
• Support departmental goals related to operational excellence, quality, and customer satisfaction.
• Perform special cleaning and sanitation projects as assigned.

Qualifications

High School Diploma or GED preferred. Relevant experience may be considered in lieu of formal education. Previous food service, cafeteria, hospitality, restaurant, healthcare, or customer service experience preferred. Experience working in a fast-paced environment is a plus.

Knowledge, Skills & Abilities

• Strong customer service and communication skills.
• Ability to work effectively in a team-oriented environment.
• Ability to read and communicate in English (position-dependent).
• Ability to multitask and prioritize responsibilities in a fast-paced setting.
• Knowledge of food safety, sanitation, and HACCP standards preferred.
• Ability to push and transport carts, food trucks, and supplies safely throughout the facility.
• Ability to maintain a clean, organized, and safe work environment.
• Strong attention to detail and commitment to quality service.
• Flexibility to work in various food service, cafeteria, tray line, and kitchen assignments.
• Commitment to upholding all I C.A.R.E. standards and departmental policies.