Food Service Worker 20 hour

The Food Service Worker performs a variety of duties related to the safe preparation, assembly, distribution, and service of food for hospital patients, visitors, and staff. This role supports daily food service operations in patient dining, retail dining, and kitchen areas while maintaining high standards of food safety, sanitation, and customer service.

Essential Functions

• Participate in department meetings, training sessions, and monthly in-services as assigned.
• Deliver exceptional customer service by anticipating needs and resolving concerns promptly and professionally.
• Maintain cleanliness and sanitation of work areas, equipment, and food service stations.
• Follow all HACCP food safety and sanitation standards.
• Report concerns, discrepancies, equipment issues, or product shortages to leadership.
• Support department goals and initiatives focused on operational excellence and customer satisfaction.
• Work in a variety of food service areas, including tray line, cafeteria, patient meal service, and kitchen operations.
• Set up, stock, and replenish food stations for meal service.
• Assemble patient meal trays and serve food and beverages to customers.
• Deliver meals to patient rooms and retrieve trays as needed.
• Clean workstations, equipment, and floors following meal periods.
• Operate kitchen equipment such as dish machines and trash compactors and perform routine cleaning duties, including mopping floors.
• Prepare food items to support patient meal service and cafeteria operations.
• Complete assigned sanitation and cleaning projects.
• Assist with onboarding, training, and cross-training of team members.

Qualifications

• High School Diploma or equivalent preferred.
• Relevant experience may be accepted in lieu of formal education.
• Previous food service, hospitality, healthcare, or customer service experience preferred.

Knowledge, Skills & Abilities

• Demonstrates commitment to organizational service and customer care standards.
• Ability to read and understand menu items in English.
• Ability to communicate effectively in English.
• Strong multitasking skills and ability to work in a fast-paced environment.
• Ability to work collaboratively as part of a team.
• Ability to push, pull, and transport food carts, trays, and supplies throughout the facility.
• Knowledge of basic food safety, sanitation, and infection prevention practices.
• Demonstrates a positive attitude, reliability, and strong attention to detail.

Patient Care: No direct patient care responsibilities.