Front Desk Associate
Beltone New England
Summary
We offer a happy and friendly work environment in Monroe, NC and are seeking a positive, upbeat Front Desk Associate to join our team. The ideal candidate is dependable, self-motivated, and thrives in an independent work setting. This is a full-time position, Monday through Friday, from 8:30 AM to 4:30 PM.
Job description
Responsibilities
- Schedule patient appointments either in person or over the phone
- Maintain patient's files abiding by HIPAA regulations
- Verify patient's insurance eligibility and benefits through insurance carriers
- Create invoices to bill insurance accurately and timely with attention to detail
- Delivering exceptional customer service to our amazing patients with friendliness, compassion, and enthusiasm
- Light cleaning, filing, and inventory management
Requirements
- Must be knowledgeable in Microsoft Word and Outlook
- Ability to multi-task and stay organized required
- Experience with billing insurance preferred
- Experience scheduling in a software system preferred
- Ability to communicate effectively orally and in writing required
- Experience working in a professional office environment preferred
Requirements
- Must be knowledgeable in Microsoft Word and Outlook
- Ability to multi-task and stay organized required
- Experience with billing insurance preferred
- Experience scheduling in a software system preferred
- Ability to communicate effectively orally and in writing required
- Experience working in a professional office environment preferred
Benefits
- Health, Dental & Vision Insurance
- FSA
- Life Insurance
- Short- & Long-Term Disability
- 401(k) Matching
- AFLAC
- 9 Paid Holidays
- Paid Time Off
- Paid Birthday Day Off
- Employee Assistance Program
- Bi-Monthly Bonus
Company overview
Beltone New England is a leading hearing care provider and one of the largest dispenserships within the Beltone network, operating 55 locations across eight states including Rhode Island, Massachusetts, Maine, New Hampshire, Connecticut, Virginia, North Carolina, and South Carolina. Founded in 2002 and owned by Brian Snowden, the company specializes in providing advanced hearing aid technology paired with exceptional patient care and personalized service. With a team of passionate Hearing Care Practitioners, Patient Care Coordinators, and dedicated support staff, Beltone New England focuses on improving lives through better hearing solutions. The company offers award-winning hearing aid products including Beltone Envision™ with AI technology, Beltone Commence™, Beltone Boost Max S, and Beltone Serene™ rechargeable hearing instruments. Recognized by Newsweek as one of America's Best Hearing Retailers and by Forbes as a Best Employer, Beltone New England combines innovative hearing technologies with comprehensive patient support services, including hearing testing, video otoscopy, hearing aid repair, and benefits verification. The company maintains a strong commitment to community engagement and patient-centered care through its extensive network of local offices.