Front Desk Part Time
Healthtrax Fitness & Wellness
Summary
We are looking for a positive Front Desk Associate to join our team! At the Front Desk, you are the face of our business and set the tone for creating exceptional experiences for all our members. You will greet members, answer questions, solve issues, and perform administrative duties as needed.
Job description
You are a natural people person with a passion for health and fitness. You understand the impact you can have through customer service, and take pride in creating smiles and resolutions.
Responsibilities
- Enthusiastically greet members, prospective members, and guests
- Provide a high-level of customer service to all members and effectively resolve issues
- Handle front desk activities including answering phones and checking-in members
- Take prospective members on tours of the facility
- Ensure gym systems and processes are followed
- Enforce facility rules and regulations, ensuring facility is clean and safe
Qualifications
- Previous customer service experience preferred
- Strong communication and customer service skills
- Upbeat and positive attitude!
- Passion for health & fitness
- Basic computer proficiency
Requirements
- Previous customer service experience preferred
- Strong communication and customer service skills
- Upbeat and positive attitude
- Passion for health & fitness
- Basic computer proficiency
Company overview
Healthtrax Fitness & Wellness is a comprehensive fitness and wellness service provider operating in the health and wellness industry. The company specializes in delivering integrated fitness solutions, wellness programs, and health management services to individuals and organizations. With a focus on preventive healthcare and lifestyle improvement, Healthtrax offers a range of services including personal training, group fitness classes, wellness coaching, and corporate wellness programs. The company operates fitness centers that combine traditional exercise facilities with modern wellness amenities, creating holistic environments for physical and mental wellbeing. Healthtrax emphasizes evidence-based approaches to fitness and wellness, incorporating the latest research in exercise science, nutrition, and behavioral health. Their services are designed to support clients in achieving sustainable health improvements through personalized programming and professional guidance. The company serves diverse populations including individual members, corporate clients, and community organizations, with a mission to enhance quality of life through accessible and effective wellness solutions. Healthtrax represents the growing sector of integrated health and fitness services that bridge traditional healthcare with proactive wellness management.