Front Desk Receptionist (Spanish Speaking)
CenExel
Summary
Responsible for greeting patients and clients, the public and employees both on the telephone and in person and ensures that customer service is extended to each individual that enters the office.
Job description
Job Summary
Responsible for greeting patients and clients, the public and employees both on the telephone and in person and ensures that customer service is extended to each individual that enters the office.
Essential Responsibilities and Duties
- Greets all entering the office courteously and attentively.
- Answers and directs telephone calls appropriately.
- Provides customer service by ensuring that individual's needs are taken care of promptly and efficiently, and each individual has a pleasant experience in the facility.
- Maintains front office area and takes care of secretarial needs, i.e. Printing, Scanning, Faxes.
- Maintain and organize lobby.
- Assumes other duties and responsibilities as assigned.
Education/Experience/Skills
- Must be able to effectively communicate verbally and in writing in English and Spanish.
- High school diploma or GED required.
- 1 year of experience preferred.
- Must display a professional, friendly demeanor during contacts with patients, clients, employees and the general public.
- Must demonstrate working knowledge of Microsoft Office and various computer skills.
- Ability to work independently as well as functioning as part of a team.
- Ability to communicate clearly.
Working Conditions
- Indoor, Office environment.
- Essential physical requirements include sitting, typing, standing, walking.
- Lightly active position, occasional lifting of up to 20 pounds.
- Reporting to work, as scheduled, is essential.
Requirements
- Must be able to effectively communicate verbally and in writing in English and Spanish
- High school diploma or GED required
- 1 year of experience preferred
- Must display a professional, friendly demeanor
- Must demonstrate working knowledge of Microsoft Office and various computer skills
- Ability to work independently as well as functioning as part of a team
- Ability to communicate clearly
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Long-Term Disability Insurance
- Short-Term Disability Insurance
- Life Insurance
- 401(k)
Company overview
CenExel is a leading integrated clinical research site network operating across major metropolitan areas throughout the United States. Founded in 2018 and headquartered in Salt Lake City, Utah, the company operates 18 Centers of Excellence that collectively represent over 40 years of clinical research experience. CenExel specializes in providing comprehensive clinical trial services to pharmaceutical companies, biotechnology firms, and clinical research organizations, with particular expertise in central nervous system (CNS) disorders and early-phase clinical research. The company's nationwide network delivers deep scientific expertise, premium data quality, operational efficiencies, and exceptional patient engagement to drive successful clinical trial outcomes. With more than 1,200 employees across its network, CenExel focuses on accelerating the development of life-changing therapies through its patient-centered approach and commitment to research excellence. The company serves as a strategic partner for sponsors seeking to optimize clinical trial performance, from site selection through study close-out, while maintaining rigorous standards for patient care and scientific integrity.