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Front Desk Representative

Optima Medical

Lake Havasu City, AZOnsitePosted 1 day ago
Full TimeEntry LevelHealthcare & NursingHealthcare Provider
Original posting ↗

Summary

Optima Medical is an Arizona-based primary care medical group that operates as one of the largest independent healthcare providers in the state. Founded in 2012, the organization has grown to encompass 30 locations across Arizona with over 130 medical providers serving more than 200,000 patients statewide. The company's mission centers on improving quality of life through personalized healthcare with a focus on preventive medicine and addressing the nation's leading causes of death. Optima Medical offers a comprehensive spectrum of services that extend beyond traditional primary care, including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house laboratory testing, imaging services, and chronic disease management. The organization emphasizes a patient-centered approach with dedicated care coordination teams that provide ongoing support between office visits. With its headquarters in Scottsdale, Arizona, Optima Medical has established itself as a significant healthcare provider in the region, combining clinical excellence with community-focused care delivery.

Job description

Front Desk Receptionist Responsibilities

  • Verify insurance coverage
  • Collect past due balances and copayments upon checking in
  • Answer phones and relay messages
  • Confirming patient appointments
  • Schedule initial and follow up appointments
  • Input/Update patient information, including insurance

Front Desk Receptionist Qualifications

  • 1yr Medical Front Office (Preferred)
  • 1yr Customer services experience (Required)
  • Experience with EMR
  • Excellent written and verbal communication skills
  • Detail oriented
  • Positive attitude that welcomes teamwork
  • Multitask efficiently
  • Must have HS diploma or GED equivalent

Requirements

  • 1 year customer service experience
  • High school diploma or GED equivalent
  • Experience with EMR
  • Excellent written and verbal communication skills
  • Detail oriented
  • Positive attitude that welcomes teamwork
  • Multitask efficiently
  • 1 year medical front office experience (preferred)

Benefits

  • Medical, Vision & Dental
  • 401(k)
  • Paid Holidays
  • Growth Opportunities
  • Leadership & Mentoring

Company overview

Optima Medical is an Arizona-based primary care medical group that operates as one of the largest independent healthcare providers in the state. Founded in 2012, the organization has grown to encompass 30 locations across Arizona with over 130 medical providers serving more than 200,000 patients statewide. The company's mission centers on improving quality of life through personalized healthcare with a focus on preventive medicine and addressing the nation's leading causes of death. Optima Medical offers a comprehensive spectrum of services that extend beyond traditional primary care, including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house laboratory testing, imaging services, and chronic disease management. The organization emphasizes a patient-centered approach with dedicated care coordination teams that provide ongoing support between office visits. With its headquarters in Scottsdale, Arizona, Optima Medical has established itself as a significant healthcare provider in the region, combining clinical excellence with community-focused care delivery.

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