Front Desk Representative
Optima Medical
Summary
Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. Optima is currently seeking a Front Desk Representative to join our team!
Job description
About Optima Medical
Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities "Live Better, Live Longer" through personalized healthcare, with a focus on preventing the nation's top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. Optima is currently seeking a Front Desk Representative to join our team!
Front Desk Receptionist Responsibilities
- Verify insurance coverage
- Collect past due balances and copayments upon checking in
- Answer phones and relay messages
- Confirming patient appointments
- Schedule initial and follow up appointments
- Input/Update patient information, including insurance
Front Desk Receptionist Qualifications
- 1yr Medical Front Office (Preferred)
- 1yr Customer services experience (Required)
- Experience with EMR
- Excellent written and verbal communication skills
- Detail oriented
- Positive attitude that welcomes teamwork
- Multitask efficiently
- Must have HS diploma or GED equivalent
Requirements
- 1 year customer service experience
- High school diploma or GED equivalent
- Experience with EMR
- Excellent written and verbal communication skills
- Detail oriented
- Positive attitude that welcomes teamwork
- Multitask efficiently
- 1 year medical front office experience (preferred)
Benefits
- Medical, Vision & Dental
- 401(k)
- Paid Holidays
- Growth Opportunities
- Leadership and Mentoring
- Fun Work Environment
Company overview
Optima Medical is an Arizona-based primary care medical group that operates as one of the largest independent healthcare providers in the state. Founded in 2012, the organization has grown to encompass 30 locations across Arizona with over 130 medical providers serving more than 200,000 patients statewide. The company's mission centers on improving quality of life through personalized healthcare with a focus on preventive medicine and addressing the nation's leading causes of death. Optima Medical offers a comprehensive spectrum of services that extend beyond traditional primary care, including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house laboratory testing, imaging services, and chronic disease management. The organization emphasizes a patient-centered approach with dedicated care coordination teams that provide ongoing support between office visits. With its headquarters in Scottsdale, Arizona, Optima Medical has established itself as a significant healthcare provider in the region, combining clinical excellence with community-focused care delivery.