Front Office Medical Assistant
Palo Verde Hematology Oncology LTD
Summary
Palo Verde is looking for a seasoned Medical Assistant to check in patients, check out patients, collect copayments, and greet all patients upon arrival to the clinic presenting a warm and caring environment for all who walk through our doors. In addition to reception duties, this position would cover Medical Assistant/Phlebotomy duties as needed.
Job description
Position Summary
Palo Verde is looking for a seasoned Medical Assistant to check in patients, check out patients, collect copayments, and greet all patients upon arrival to the clinic presenting a warm and caring environment for all who walk through our doors. In addition to reception duties, this position would cover Medical Assistant/Phlebotomy duties as needed.
Essential Duties and Responsibilities
- Greet Patients
- Verify patient demographics and insurances
- Update any changes in G4/ONCO EMR (patient's account)
- Scan insurance card(s)
- Notify Billing Department of insurance changes/additions
- Collect and post copays/payments
- Generate receipt for copays/payments
- Maintain daily copay/payment collection process
- Notify appropriate department of patient arrival
- Balance daily receipts against Payment Review Report
- Schedule appointments
- Follow up appointment telephone requests
- Walk In pts
- New Patients go to New Patient Scheduler
- Reschedule cancelled appointments
- Cross train new front desk personnel
- Other tasks as requested by management
- Other tasks Site Specific
Qualification/Requirement
- Ability to apply a common sense understanding to carry out detailed but uninvolved written or oral instructions.
- Ability to deal with problems involving occasional, last-minute changes in generally standardized situations.
Education/Training/Experience
- High school diploma or a GED
- Six months related experience and / or training
- Certified Medical Assistant preferred
Requirements
- High school diploma or a GED
- Six months related experience and / or training
- Certified Medical Assistant preferred
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving occasional, last-minute changes in generally standardized situations
Company overview
Palo Verde Hematology Oncology LTD is a specialized medical practice based in Phoenix, Arizona, focusing exclusively on comprehensive cancer care and blood disorder treatments. As part of the Optum healthcare network, the practice provides advanced oncology and hematology services including chemotherapy, radiation therapy, medical oncology, surgical interventions, immunotherapy, PET scan imaging, and participation in clinical trials. The facility operates from its location at 2222 E Highland Ave Ste 225 in Phoenix, offering patient-centered care with a team of board-certified specialists including urologists, physician assistants, and vascular/interventional radiologists. The practice maintains standard business hours from Monday to Friday, providing accessible cancer care services to the Arizona community. With its focus on both hematological conditions and oncological treatments, Palo Verde Hematology Oncology LTD serves as an important regional resource for patients requiring specialized cancer care, combining traditional treatment approaches with cutting-edge therapeutic options and clinical research participation.