FSP Senior Lab Support Technician

What You'll Do

• Understands and conforms to all standard operating procedures, methods, and protocols applicable to the area within the department.
• Supports other areas within the department when resources are limited.
• Trains on SOPs, regulatory guidelines, storage requirements and/or other areas within the department.
• Provides feedback to management regarding daily tasks, issues that may arise and steps taken to rectify these issues.
• Uses knowledge of multiple areas of the department to suggest improvements and identify gaps in procedures.
• Performs daily work assignments accurately, in a timely and safe manner.
• Performs a variety of simple inventory tracking procedures (receipt, check-in, login, labeling, inventory, transport, check-out, etc.) and administrative tasks and activities.
• Coordinates the resolution of issues arising related to shipping, receiving and distribution, including communication with couriers and vendors to identify solutions and issues.

Education & Experience Requirements

• High / Secondary school diploma or equivalent and relevant formal academic / vocational qualification. Technical positions may require a certificate.
• Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to at least 2 years) or equivalent combination of education, training, & experience.
• In some cases an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, Abilities

• Ability to adhere to laboratory policies and standard operating procedures
• Good written and oral communication skills
• Strong attention to detail and organizational skills
• Good knowledge of laboratory and regulatory processes and requirements (i.e. documentation, sample storage, etc.)
• Satisfactory skills in Outlook, Excel, Word and Powerpoint
• Ability to work in a collaborative team environment
• Basic knowledge of technical/scientific terminology, health and safety standards and inventory management
• Ability to adapt to new work procedures and environments
• Solid problem solving / troubleshooting abilities
• Ability to multi-task and work in a fast paced environment

Working Environment

• Work is performed in a clinical environment.
• Exposure to biological fluids with potential exposure to infectious organisms.

Physical Requirements

• Frequently stands, twists waists, squats, and bends neck for 4-6 hours per day.
• Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists. Ability to make precise coordinated movements, of the fingers to grasp and manipulate objects.
• Frequent mobility required.
• Occasional crouching, stooping, bending and twisting of upper body and neck.
• Moderate lifting (or otherwise movement, carrying, setting, and placement) of 15-30 lbs. with a maximum lift of 35 lbs.
• Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
• Ability to communicate information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
• May interact with others, relating and gathering sensitive information. Interaction includes diverse groups.
• Works with guidance or reliance on oral or written instructions from management. May require periods of intense concentration.
• Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
• Regular and consistent attendance.