Summary

The CBHH Care Coordinator is a direct service staff position for our Children's Behavioral Health Home (CBHH). This position contributes to program outcomes through the provision of care coordination for CBHH members supporting a client oriented, integrated health service that strives to improve health outcomes, cost effectiveness, and enhanced consumer engagement. Work is conducted at members' homes, at providers' offices, at TOA locations and in other community settings. Care Coordinators will collect data, participate in program initiatives, attend team meetings, coordinate service teams for each member, use information to improve health outcomes and complete documentation in a timely fashion.

Job description

CBHH Care Coordinator – Children's Behavioral Health Home

The CBHH Care Coordinator is a direct service staff position for our Children's Behavioral Health Home (CBHH). This position contributes to program outcomes through the provision of care coordination for CBHH members supporting a client oriented, integrated health service that strives to improve health outcomes, cost effectiveness, and enhanced consumer engagement. Work is conducted at members' homes, at providers' offices, at TOA locations and in other community settings. Care Coordinators will collect data, participate in program initiatives, attend team meetings, coordinate service teams for each member, use information to improve health outcomes and complete documentation in a timely fashion.

The Care Coordinator:

Develops a plan of care for each individual by creating and maintaining a therapeutic relationship with CBHH members (clients) to enhance wellness and increase community inclusion.
Identifies and obtains community resources (family members, medical providers, social workers, educators, etc.).
Establishes a plan of care through a client-centered approach that encompasses an integrated care approach, to bridge the gap between medical care and mental health care.
Advances the CBHH member's care plan by building an effective service team of professionals and natural supports around each CBHH members.
Meets program expectations for productivity and caseload sizes.
Provides timely and accurate documentation that reflects clinical work accomplished with client, ensuring work and documentation meets all licensing and contracting expectations.

Schedule

This is a full-time, 40 hour/week position. Typically, M-F daytime hours but schedule varies with client needs. Some evenings and weekends may be required.

Location

Based out of South Portland, ME. Various positions serving Cumberland County, Auburn area, and Greater Portland. Much of the work is done in the field with some potential remote work ability.

Requirements

Bachelor's in Social Work preferred or a Bachelor's Degree in a related field such as psychology, social services, counseling, rehabilitation, or nursing
At least one year of relevant experience working in human services with families and children required, preferably within the mental health system
Ability to work independently and collaboratively required
Ability to work flexible hours including evenings required
Must be able to meet physical requirements associated with family visitation, e.g. climb stairs
Computer proficiency with Microsoft Office and email is required
Must be able to successfully pass a criminal background, child protective service check & sex offender check
Must not be on the state or federal suspension and disbarment list
Must be able to exert moderate physical effort with occasional standing, walking, reaching, stooping, bending, kneeling, crouching, typing and frequently lift and carry small children or material weighing up to 25 pounds
A good driving record is required

Benefits

Paid time off
Paid holidays
Floating holidays
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term disability insurance
Long-term disability insurance
403(b) retirement plan
Tuition reimbursement
Public Service Loan Forgiveness

Company overview

The Opportunity Alliance is a comprehensive community action agency and nonprofit organization dedicated to providing mental health care and social services to individuals and families in need. Operating primarily in Maine, the organization focuses on addressing the root causes of poverty and promoting community well-being through integrated service delivery. Their mental health care services encompass counseling, crisis intervention, substance abuse treatment, and support for individuals with mental health challenges. The organization takes a holistic approach to care, combining mental health services with housing assistance, employment support, educational programs, and family strengthening initiatives. As a community-based nonprofit, The Opportunity Alliance works collaboratively with local partners, government agencies, and healthcare providers to create a continuum of care that addresses both immediate needs and long-term solutions for vulnerable populations. Their mission centers on building stronger communities by empowering individuals to overcome barriers and achieve self-sufficiency through comprehensive support systems.