General Kitchen Cleaner
Mass General Brigham
Summary
Schedule: Saturday & Sunday | 11:15 AM - 7:45 PM
Job description
Job Summary
Schedule: Saturday & Sunday | 11:15 AM - 7:45 PM
The Food Service Worker performs a variety of duties related to the safe preparation, assembly, distribution, and service of food for hospital patients, visitors, and staff. This position supports patient dining, cafeteria, and kitchen operations while maintaining high standards of food safety, sanitation, and customer service.
Essential Functions
- Attend department meetings, in-services, and training sessions as assigned.
- Provide excellent customer service by anticipating needs and resolving concerns promptly and professionally.
- Maintain cleanliness and sanitation of work areas, food stations, and department equipment.
- Follow all HACCP food safety and sanitation standards.
- Communicate concerns, discrepancies, equipment issues, and product shortages to leadership.
- Support departmental goals focused on operational efficiency and customer satisfaction.
- Work in a variety of food service areas, including tray line, cafeteria, and kitchen operations.
- Set up, stock, and replenish food stations for meal service.
- Assemble patient meal trays and serve food and beverages to customers.
- Deliver and retrieve meal trays from patient rooms as needed.
- Clean stations, equipment, and floors following meal service.
- Operate dish machines, trash compactors, and perform routine cleaning duties, including mopping floors.
- Prepare food items for patient meal service and cafeteria operations.
- Complete assigned sanitation and cleaning projects.
- Assist with training and cross-training of team members.
Qualifications
- High School Diploma or GED preferred.
- Relevant work experience may be considered in lieu of formal education.
- Previous food service, hospitality, healthcare, or customer service experience preferred.
Knowledge, Skills & Abilities
- Demonstrates commitment to organizational customer service standards and the I C.A.R.E. philosophy.
- Ability to read and understand menu items in English.
- Ability to communicate effectively in English.
- Strong multitasking skills and ability to work efficiently in a fast-paced environment.
- Ability to work collaboratively as part of a team.
- Ability to push, pull, and transport food carts, trays, and supplies throughout the facility.
- Knowledge of food safety, sanitation, and infection prevention practices.
- Positive attitude, reliability, and strong attention to detail.
Requirements
- High School Diploma or GED preferred
- Relevant work experience may be considered in lieu of formal education
- Previous food service, hospitality, healthcare, or customer service experience preferred
- Ability to read and understand menu items in English
- Ability to communicate effectively in English
- Strong multitasking skills and ability to work efficiently in a fast-paced environment
- Ability to work collaboratively as part of a team
- Ability to push, pull, and transport food carts, trays, and supplies throughout the facility
- Knowledge of food safety, sanitation, and infection prevention practices
- Positive attitude, reliability, and strong attention to detail
Benefits
- Comprehensive benefits
- Career advancement opportunities
- Recognition programs
Company overview
Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.