General Manager
Patterson Companies, Inc.
Summary
As a General Manager, you will direct and supervise the sales and internal operations of the branch, including management of the sales team. You will partner with the Operations manager to develop firm strategies to further the branch's maximum growth and profitability while providing quality service to the customer.
Job description
Job Summary
As a General Manager, you will direct and supervise the sales and internal operations of the branch, including management of the sales team. You will partner with the Operations manager to develop firm strategies to further the branch's maximum growth and profitability while providing quality service to the customer.
Essential Functions
- Analyzing and evaluating sales activities as well as market trends and customer needs for sales optimization.
- Developing sales team by providing ongoing training and development and by giving specific and constructive feedback to foster development of skills.
- Reviewing and evaluating the work of direct reports to assess job performance.
- Partnering with Operations Manager to create a customer service culture within the branch. Identifying process improvements to increase efficiency or reduce costs.
- Participating in the selection process determining personnel needs to ensure coverage on all jobs and that branch obligations are met.
- Perform other general manager duties as required.
Required Qualifications
- Bachelor's degree in sales, management, or related field or an equivalent combination of education and experience.
- A minimum of 3+ years of experience with a proven track record in sales is required.
- Background in the following areas: customer service, sales and asset management is ideal. Previous experience supervising sales teams is highly preferred.
- A high business acumen, strong decision making abilities, along with a strong customer focus is required.
- The ability to effectively lead people and build a high performing team and facilitate ongoing development is key.
- General computer proficiency including knowledge of MS Office and CRM systems.
- Related industry knowledge is nice to have.
Requirements
- Bachelor's degree in sales, management, or related field or equivalent combination of education and experience
- Minimum of 3+ years of experience with a proven track record in sales
- Background in customer service, sales and asset management
- Previous experience supervising sales teams highly preferred
- High business acumen and strong decision making abilities
- Strong customer focus
- Ability to effectively lead people and build a high performing team
- General computer proficiency including MS Office and CRM systems
- Related industry knowledge nice to have
Benefits
- Full Medical, Dental & Vision
- Wellness Program
- 401(k) Matching
- Retirement Savings Plan
- Paid Time Off
- Holiday Pay
- Floating Holidays
- Volunteer Time Off
- Educational Assistance Program
- Paid Parental Leave
- Paid Adoption Leave
- Employee Assistance Program
- Patterson Perks Program
Company overview
Patterson Companies, Inc. is a leading value-added distributor specializing in products, software, equipment, technical services, and business solutions for oral and animal health markets across North America and the United Kingdom. Founded in 1877 as a dental supply company, Patterson has evolved into a comprehensive healthcare distribution powerhouse with deep expertise in both dental and veterinary sectors. The company operates through three core divisions: Patterson Dental Supply, Patterson Veterinary Supply, and Animal Health International, serving dental practices, veterinary clinics, and animal production operations of all sizes. Patterson distinguishes itself through its legendary customer service, technical expertise, and comprehensive practice management solutions that help healthcare providers operate more efficiently and profitably. With approximately 7,600 employees and a network of over 70 distribution facilities, the company combines national scale with local market knowledge to deliver exceptional service. Patterson's commitment to innovation is evident through its technology offerings, including practice management software, 3D imaging solutions, and patient education systems. The company was publicly traded on NASDAQ as PDCO until its acquisition by Patient Square Capital in 2025, transitioning to private ownership while maintaining its market leadership position in healthcare distribution.