General Manager & Site Head (SEA)

Job Summary

The Site Head & General Manager will lead AGC Biologics' Seattle, Washington facility with full profit and loss accountability, driving operational excellence, strategic growth, and long-term business performance. The role is responsible for continuing the development of a biopharmaceutical contract manufacturing organization recognized for excellent service, on-time deliveries, and production of high-quality cGMP biologic materials.

This role will work closely with colleagues in Copenhagen, Denmark; Heidelberg, Germany; Milan, Italy; and Chiba, Japan to ensure the Seattle business leverages and integrates AGC Biologics' combined global capabilities.

Principal Responsibilities

• Lead the development and maintenance of a high-performing organization encompassing operational excellence, cGMP regulatory compliance, and customer service.
• Lead the Seattle Leadership Team through situational leadership practices matching AGC Biologics Leadership Behaviors with performance needs.
• Provide strong, collaborative, and decisive leadership through direct, open, and honest communication at all levels of the organization.
• Develop a highly motivated, empowered workforce through individual development, external hiring, and recognition and reward systems.
• Provide regular communications to inspire the organization in its continued transformation into a successful contract manufacturing organization.
• Drive continuous improvements of site-wide systems, processes, and practices.
• Oversee the planning and implementation of initiatives that increase safety, regulatory compliance, customer satisfaction, efficiency, effectiveness, and throughput.
• Coordinate with AGC Biologics sites across the network on operational strategies, capacity planning and optimization, technology and process development, and operational and quality initiatives.
• Ensure that all technology transfer, new project start-ups, and manufacturing campaigns are executed to company and customer requirements.
• Ensure the development of a world-class regulatory and quality environment through a strong commitment to cGMP requirements for clinical and commercial scale production.
• Lead the development and implementation of a strategic site master plan to further grow business at the site and ensure sustainable success.
• Foster an environment for world-class manufacturing through team member involvement, continuous improvement, regulatory and environmental leadership, and organizational development.
• Evaluate the results of the business and communicate with key stakeholders on current and anticipated performance to facilitate effective planning and decision-making.
• Develop a customer service-oriented culture, including the ability to leverage global technical capabilities for closing new business and building strong relationships with customers and other external organizations.
• Ensure good working relationships with all customers, suppliers, and business partners, including overall compliance with relevant regulatory requirements (e.g., EHS, GMP).

Knowledge, Skills & Abilities

• Leadership: Translates mission, vision, purpose, and values into actionable goals and objectives; provides structure, direction, and feedback; creates an environment where team members feel valued, respected, and empowered.
• Job Knowledge and Skills: Possesses the required knowledge and skills to successfully perform the job; rapidly embraces and applies new ideas and approaches.
• Results Orientation: Knows how to get things done effectively and efficiently with available resources; plans and prioritizes work, sets and accomplishes goals, and completes quality work on schedule.
• Accountability: Takes personal responsibility, leads by example, and demonstrates conscientiousness.
• Decision Making: Makes timely and sound decisions based on analysis, experience, and good judgment.
• Customer Focus/Teamwork: Develops and maintains strong customer satisfaction with internal and external stakeholders.
• Integrity: Cultivates a culture of openness and information sharing; demonstrates integrity and honesty in all communications.

Experience & Education

Required: Bachelor's degree in Biology, Biochemistry, Molecular Biology, or a related technical discipline. Qualified candidates will be business- and technically savvy executives who have successfully managed and optimized cGMP biologics manufacturing operations and/or relevant cGMP biotechnology businesses. Significant leadership experience in one or more operations functions (e.g., Manufacturing, Quality, Process Development, or MSAT). Prior experience with mammalian and microbial manufacturing is required. Experience partnering with prospective and existing clients before and throughout project engagements. Demonstrated leadership of a large-scale, multi-product manufacturing organization. Proven ability to deliver results through operational excellence, organizational development, and business management. Demonstrated ability to build a strong market presence through customer service, high-quality services, and technology leadership. Excellent communication skills to support team building, internal and external communications, and industry leadership.

Preferred: An MBA and/or a graduate degree in a related technical discipline is highly preferred. Experience applying Lean, Six Sigma, or similar manufacturing and productivity methodologies to improve performance in a cGMP environment is highly preferred. Experience launching and commercializing cGMP biopharmaceuticals is highly desirable.