Genetic Counseling Assistant- Oncology Full Time Days
Northwestern Medicine
Summary
The Genetic Counseling Assistant reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
Job description
Responsibilities
- The Division of Clinical Genetics is seeking a full-time genetic counseling assistant to work with our Prenatal and Cancer Genetics teams. The individual in this position will work as part of an established team of genetic counselors, clinical geneticists, oncologists and medical subspecialists.
- Learn the genetic testing and billing processes and answer patient questions pertaining to the process
- Complete insurance preauthorization requests in online portals
- Mail or fax requested medical records requested by insurance providers and patients
- Prepare testing requisition forms for ~100 patients per week
- Obtaining 3 generation pedigree
- Call and/or send MyChart messages with results for ~125 patients per week
- Monitor shared Genetics email account
- Upload patient records to EPIC
- Organize and manage ordering of test kits for lab
- Review upcoming patient schedules to ensure team has necessary records
- Organize and triage the genetics referral queue
- Prepare requested letters of medical necessity
- Contact laboratories to request amendments to incorrect reports
- Other duties as assigned
Requirements
- Bachelor's degree required
- Experience with MS Office Suite, Adobe
- Strong organization, problem-solving and interpersonal skills
- Ability to work as part of a team
- Bachelor's degree with focus on science (genetics, biology or other) preferred
- 2 years' experience in a customer-oriented position, preferably in an office environment
- Experience with EPIC EMR
Benefits
- Tuition reimbursement
- Loan forgiveness
- 401(k) matching
- Lifecycle benefits
Company overview
Northwestern Medicine is a premier integrated academic health system and the healthcare network of Northwestern University, headquartered in Chicago, Illinois. Established in 2009 through the collaboration between Northwestern Memorial HealthCare and Northwestern University Feinberg School of Medicine, the system represents a strategic partnership to transform healthcare delivery. As an academic medical center, Northwestern Medicine encompasses comprehensive research, medical education, and patient care activities across its extensive network. The system operates 11 hospitals and more than 200 locations throughout the Chicagoland area, anchored by its flagship Northwestern Memorial Hospital in downtown Chicago. With over 33,000 employees and more than 4,400 aligned physicians, the organization provides advanced medical care across nearly every specialty. Northwestern Medicine is nationally recognized for its excellence in oncology, cardiology, orthopedics, neurology, and women's health services. The system maintains strong affiliations with the Feinberg School of Medicine, Lurie Children's Hospital, and the Shirley Ryan AbilityLab, fostering an environment of continuous innovation and scientific discovery. Five of its hospitals are ranked among "America's Best" by U.S. News & World Report, reflecting its commitment to superior quality, patient safety, and academic excellence in healthcare delivery.