Genetic Counselor Assistant - Remote
Labcorp
Summary
Labcorp Genetics and Women's Health is seeking a US Remote Based Genetic Counselor Assistant (GCA) to join their team. This position will primarily be supporting the Lab Based Genetic Counseling team for our NIPT lab in San Diego.
Job description
Work Schedule
Monday - Friday 8am-5pm pacific time
Responsibilities
- Work with the lab Genetic Counselor team to support clients that ordered testing performed at Labcorp
- Respond to telephone and email inquiries from Labcorp clients, health care providers, Labcorp's laboratories and branches to coordinate all applicable genetic testing
- Research, troubleshoot, and resolve any problems related to testing by contacting clients or other Labcorp facilities
- Document case work and interactions with clients
- Triage calls from clients
- Track samples and provide updates to providers
- Provide proactive outcome collection
- Perform abnormal result notifications
Minimum Qualifications
- Bachelors degree in a Biological Science
Preferred Qualifications
- 1 or more years' experience working as a Genetic Counselor Assistant
- 1 or more years' experience working in a clinical genetics testing laboratory with next generation sequencing
- 1 or more years' customer service experience
- 1 or more years' experience with Labcorp's Laboratory Information Systems (LIS)
Additional Job Standards
- Familiarity with genetics concepts
- Knowledge of Microsoft Office suite
- Strong multi-tasking ability with excellent attention to detail
- Strong verbal and written communication skills and excellent ability to listen and respond effectively
- Strong flexibility and the ability to manage and adapt to changing priorities quickly
- Strong project management skills
- Ability to establish and maintain positive working relationships with others and work cooperatively and effectively to set goals, resolve problems, and make recommendations
Requirements
- Bachelor's degree in a Biological Science
- Familiarity with genetics concepts
- Knowledge of Microsoft Office suite
- Strong multi-tasking ability with excellent attention to detail
- Strong verbal and written communication skills
- Strong flexibility and ability to adapt to changing priorities
- Strong project management skills
- Ability to establish and maintain positive working relationships
Benefits
- Medical, Dental & Vision
- Life Insurance
- Short & Long Term Disability
- 401(k)
- Paid Time Off
- Flexible Time Off
- Tuition Reimbursement
- Employee Stock Purchase Plan
Company overview
Labcorp (Laboratory Corporation of America Holdings) is a global leader in life sciences and diagnostics, providing comprehensive clinical laboratory services and end-to-end drug development solutions. Founded in 1978 and headquartered in Burlington, North Carolina, the company operates one of the world's largest clinical laboratory networks, serving patients, physicians, hospitals, and pharmaceutical companies worldwide. Labcorp's services encompass a wide range of diagnostic testing, including routine and esoteric tests, as well as clinical trial management, central laboratory services, and biomarker development. The company plays a critical role in healthcare by delivering vital information that enables better medical decisions, supports drug development, and improves patient outcomes. With a strong focus on innovation and technology, Labcorp continues to advance precision medicine and transform healthcare through data-driven insights.