Global Hospital & Biosimilars Health & Science Specialist (SHSS) - Manhattan, NY

Role Summary

The Global Hospital & Biosimilars Sales Representative owns the hospital and alternate site class of trade within an assigned territory, with responsibility for launching new products and accelerating portfolio growth through compliant, customer-centered execution. The role develops and advances strategic relationships with key stakeholders, drives demand using approved education and messaging, and strengthens business performance through formulary access knowledge, contract compliance, and pipeline pull-through.

Role Responsibilities

• Develop and execute territory and account call routing schedule and business plans that prioritize face-to-face customer interactions, supplemented by virtual engagement as appropriate.
• Continuously refine strategies based on organizational priorities, self-identified opportunities, customer insights, and analytics to maximize effectiveness and impact.
• Build and maintain strong, trust-based relationships with healthcare customers across multiple engagement formats.
• Maintain a disciplined, methodical approach to call execution — including clear objectives, defined next steps, and thorough documentation aligned to key performance indicators.
• Deliver relevant, targeted messaging using approved materials to educate providers on branded and unbranded product value propositions.
• Close sales by clearly asking customers to purchase Pfizer products, leveraging account priorities and contract knowledge to drive positive business outcomes and market share growth.
• Engage all customers within Pfizer compliance guidelines.
• Proactively deliver education that, in the colleague's judgment, best meets the needs of customers and patients while adhering to all regulatory and company standards.
• Partner effectively and compliantly with internal stakeholders — including Portfolio, Health System Directors, Trade, Customer Service, Contracting, Medical, and Inside Sales — to address customer inquiries, resolve issues, and advance Pfizer's commercial objectives.
• Strategically deploy approved Pfizer resources (e.g., product demonstrations, in-services, contract discussions) to support customer needs.
• Provide relevant information on product availability, contract status, pricing, and wholesaler stocking to appropriately support patient access to Pfizer products.
• Proactively plan and optimize daily activities using calendaring tools, leadership priorities, portfolio goals, territory insights, and customer schedules.
• Integrate guidance from management and cross-functional support teams into pre-call planning to ensure efficient use of time and resources across varied call environments and locations.
• Adopt and effectively leverage current and emerging digital tools and platforms for customer engagement and pre-call planning.
• Proactively contribute insights to support the development of new, innovative approved product messaging and resources.

Basic Qualifications

• Education: Bachelor’s degree OR an associate’s degree with 8+ years of work experience OR a high school diploma (or equivalent) with 10+ years of work experience.
• Work Experience: Minimum of 3 years in one or more of the following: Pharmaceutical, biotech, or medical device sales (i.e. wholesaler, distributor, GPOs, Health Systems); Pharmaceutical, biotech, or medical device marketing; Aligned therapeutic specific healthcare provider experience.
• Driver’s Licensing Requirement: Valid US driver’s license and driving record in compliance with company standards. Any DUI/DWI or other impaired driving citation within the past 7 years will disqualify you from being hired.

Preferred Qualifications

• 3–5 years of hospital or alternate-site sales experience, including generic injectables or adjacent markets (e.g., GPOs, distributors, health systems).
• Strong understanding of hospital sales dynamics, GPO contracting, and procurement.
• Proven account and territory management skills with a track record of driving results through strategic planning and execution.
• Strong business acumen with the ability to assess customer needs, use data to inform decisions, and build effective, compliant relationships.
• Ability to operate in a matrixed, fast-changing environment, leveraging internal partners, digital tools, and hybrid selling platforms.

Work Location & Travel Requirements

• This role is field based and requires the colleague to reside within a workable distance of all points of business within the assigned territory to effectively meet business needs.
• Ability to travel to all accounts/office locations within territory.
• Depending on size of territory and business need, candidates may be required to stay overnight as necessary.