Global HRSD Content Specialist
Danaher Corporation
Summary
The Global HRSD Content Specialist ensures HR content is accurate, accessible, and continuously improved to support employees, managers, HR teams, self-service, and AI-enabled experiences. This hands-on role transforms HR policies, procedures, case resolutions, process updates, and subject matter expertise into clear, user-friendly content. In addition to creating and maintaining content, the role builds and enables a distributed network of HR content contributors across the enterprise, making knowledge capture and publishing a routine part of how HR works. The role serves as the operational engine that keeps HR content current, trusted, reusable, and available where employees and managers need it most.
Job description
In this role, you will have the opportunity to:
- Capture content opportunities by identifying recurring questions, resolved cases, process changes, and expert guidance that should become reusable HR content.
- Create and improve content by translating complex HR information into clear, concise, employee-friendly articles, FAQs, job aids, and support materials.
- Publish and maintain content by coordinating reviews, processing updates, and ensuring content remains accurate, current, and easy to find.
- Build and enable a network of content contributors by developing contributor practices, training, templates, and routines that enable HR teams and subject matter experts to create, improve, and maintain content as part of their daily work.
- Measure and optimize content performance using search analytics, user feedback, and content metrics to identify gaps, improve quality, increase adoption, and drive continuous improvement.
Requirements
- Bachelor’s degree in Human Resources, Communications, Business, Information Management, Journalism, English, or a related field.
- 2+ years of experience in content management, knowledge management, technical writing, HR operations, HR Service Delivery, or enterprise service operations.
- Experience creating, editing, and maintaining content for diverse audiences.
- Strong written communication skills with the ability to simplify complex policy, process, or technical information into clear and actionable guidance.
- Experience using content analytics, search insights, feedback, or operational metrics to improve content quality and effectiveness.
Benefits
- Health care program
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k)
- Bonus/incentive pay
Company overview
Danaher Corporation is a leading global science and technology innovator headquartered in Washington, D.C., specializing in biotechnology, life sciences, and diagnostics. Founded in 1984 by brothers Steven and Mitchell Rales, the company has evolved from its origins as a manufacturing conglomerate into a premier healthcare technology organization with approximately 63,000 employees worldwide. Danaher operates through three core divisions: biotechnology (28% of revenues), which develops products for therapeutic development; life sciences (31% of revenues), focused on disease identification, new therapies, and drug testing/manufacturing; and diagnostics (41% of revenues), providing instruments, consumables, and software for disease diagnosis. The company's portfolio includes renowned brands such as Beckman Coulter, Cytiva, Pall Corporation, Cepheid, Leica Microsystems, and Abcam, serving pharmaceutical companies, biotechnology firms, healthcare providers, and research institutions globally. Danaher is distinguished by its Danaher Business System (DBS), a continuous improvement methodology that drives innovation and operational excellence. With 2024 revenues of $23.9 billion, the company ranks 180th on the Fortune 500 and plays a critical role in advancing scientific research, improving diagnostic capabilities, and accelerating the development of life-saving therapies.