Global Project Manager, Home Trial Services

Essential Functions and Other Job Information

• Develops study-specific plans, training materials, and timelines for each assigned project.
• Meets with internal teams to coordinate efforts, provide recommendations and risks and mitigation planning.
• Evaluates healthcare professionals' (HCP) qualifications, licensure, and CVs to decide on project involvement.
• Participate in ongoing training for recertifications and on new regulations.
• Represents the department internally and externally at meetings, strategic projects, and initiatives as per the business requirements.
• Mentors, guides, and supports junior team members.
• Participates in process improvement initiatives.
• Ensures remote study activities conducted by HCPs comply with local regulations and laws.
• May participate in the bidding and/or bid defense opportunities.
• Client and project team contact for questions, concerns, and escalations.

Job Knowledge

A seasoned, experienced professional with a full understanding of clinical trials, managing deliverables and timelines and conducting protocol visits in a remote setting; resolves a wide range of issues in creative ways. Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. Normally receives little instruction on day-to-day work, general instructions on new assignments. Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Represents the department as a prime contact on projects. Interacts with internal and external personnel on significant matters often requires coordination between functional areas.

Education and Experience

Bachelor's degree or equivalent and relevant formal academic / vocational qualification. Previous experience provides the knowledge, skills, and abilities to perform the job (comparable to 5+ years). In some cases, an equivalency, consisting of a combination of appropriate education, training and/or directly related experience, will be considered sufficient for an individual to meet the requirements of the role.

Knowledge, Skills, and Abilities

• Strong communication skills both written and verbal
• Strong interpersonal, planning, organizational, problem-solving, and decision-making skills
• Effective leadership and team building skills
• Proficient working knowledge of Microsoft Office suite
• Ability to work in team environment, as well as work independently with little guidance
• Solid client building and 3rd party relationship management
• Ability to provide customer service with the highest standards of quality and excellence
• Ability to multi-task as necessary
• Performs a wide range of variable tasks as dictated by changing conditions and demands

Policy and Strategy

• Administers and executes policies, processes, and procedures that affect subordinate employees and the workflow of the unit.
• Requires full knowledge of own area of functional responsibility.

Management Role

No management responsibility

Working Conditions and Environment

• Indoor environment
• Extended periods of computer work
• Additional Conditions: Occasionally travel both domestic and internationally

Physical Requirements

• Repetitive Motions: Performing the same hand, arm, or body movement repeatedly – Constantly
• Sitting: Remaining seated to perform tasks – Frequently