Global Services Associate-2
Fermilab
Summary
The Global Services Associate is responsible for allocating support to Laboratory personnel. May be assisted by other administrative personnel.
Job description
About the Role
The Global Services Associate is responsible for allocating support to Laboratory personnel. May be assisted by other administrative personnel.
What your Day-to-Day Will Look Like
- Assists Lab Employees, Users, Affiliates, Visitors, and Subcontractors to appropriately obtain and renew site access and ID Badges; processes access requests for approval of foreign visitor's site access and ID issuance and enters appropriate data into the applicable systems as required; maintains, culls, and organizes personnel files as needed.
- Creates, maintains, and closes out the Foreign Nationals records within the DOE Foreign Access Central Tracking System (FACTS) system for foreign national personnel to whom site access has been provided.
- Maintains an understanding of relevant nonimmigrant and immigrant documentation and status categories applying them to individual circumstances.
- Identifies foreign and U.S. documentation such as passports, visas, work authorizations, etc., noting expiration dates and other key elements that are required by FNAL policies and procedures.
- Assists with development and implementation of internal processes and procedures; reviews and monitors system data and reports and updates or corrects data accordingly.
- Keeps informed of system enhancements and acts as a team member in the developing, testing, and implementing new or modified Global Services processes to meet changing requirements.
- Maintains active Host list and ensures Hosts have completed training as required by the DOE's Unclassified Foreign National Access Program Order.
- Responsible for monitoring and coordinating updates to Global Services webpage and ongoing maintenance of department process and procedure manual.
- Compiles reports from file searches as needed and culls and destroys records as required and/or permitted by law, DOE, or the Laboratory's Records Retention policy.
- Assists in special projects within the Global Services group as needed.
- Performs other duties as assigned by supervisor.
- Abides by and is responsible for performing all duties in accordance with all environmental, health and safety regulations and practices pertinent to this position.
Attributes and Skills for Success
- High School Diploma (Associate degree or Equivalent preferred) and minimum 3+ years of general office experience.
Applicable Knowledge, Skills and Abilities Required
- Proficient in Microsoft Office: Word, Access, Excel and Outlook.
- Familiar with website content management systems such as Word Process and cloud-based business systems such as Workday.
- Knowledge of the Laboratory is a plus.
Work Arrangement
Onsite: This is an onsite role at our Batavia, IL location.
Requirements
- High School Diploma
- Associate degree or Equivalent preferred
- Minimum 3+ years of general office experience
- Proficient in Microsoft Office: Word, Access, Excel and Outlook
- Familiar with website content management systems such as Word Process and cloud-based business systems such as Workday
- Knowledge of the Laboratory is a plus
Benefits
- Medical, Dental & Vision
- Flexible Spending Accounts
- Paid time off
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Retirement benefits
Company overview
Fermilab, officially known as Fermi National Accelerator Laboratory, is a premier particle physics and accelerator laboratory located in Batavia, Illinois. Operated by the Fermi Research Alliance LLC for the U.S. Department of Energy, Fermilab is dedicated to advancing our understanding of the fundamental nature of matter and energy. The laboratory operates world-class particle accelerators, including the Tevatron (formerly the world's highest-energy particle collider) and currently hosts the Muon g-2 experiment and the Deep Underground Neutrino Experiment (DUNE). Fermilab's research focuses on neutrino physics, dark matter studies, quantum science, and accelerator technology development. As one of the leading particle physics laboratories globally, Fermilab collaborates with thousands of scientists from institutions worldwide and plays a crucial role in international high-energy physics research. The laboratory also maintains strong educational outreach programs and contributes to technological innovations with applications beyond fundamental science.