Global Supply Chain Process Architect – Warehousing & Regulatory Compliance
Roche
Summary
The Global Supply Chain Process Architect – Warehousing & Regulatory Compliance serves as the chief process engineer and compliance authority for End-to-End (E2E) Warehousing, Internal Logistics, and Material Handling operations. Sitting within the Global Supply Chain Solutions Design organization, this role is responsible for architecting future-state warehouse processes (inbound receiving, storage, picking, packing, cold-chain handling, and inventory control) while ensuring all global storage facilities and third-party logistics (3PL) partners strictly comply with international healthcare distribution regulations.
Job description
By applying Systems Thinking and Lean methodologies, this role bridges physical warehouse layouts, digital execution systems (WMS/RF/Automation), and strict regulatory standards (e.g., GDP, cGMP, ISO 13485) to ensure secure, compliant, and cost-effective product storage and fulfillment worldwide.
Core Responsibilities
1. Strategic Warehouse Process Architecture & Systems
- E2E Warehouse Process Ownership: Lead the architectural design, standardization, and L1–L3 process mapping for warehouse operations, including Inbound Receiving, Putaway, Kitting, Pick/Pack, Shipping, Cycle Counting, and Returns Management.
- WMS & Automation Design: Partner with IT and BPM to translate physical warehouse workflows into enterprise software requirements (e.g., WMS), ensuring robust data integrity and system interfaces.
- Design for Distribution: Establish global layout standards, material flow designs, and slotting strategies across global distribution centers, regional hubs, and manufacturing warehouses.
2. Regulatory Compliance & Quality Governance
- Global GDP & cGMP Compliance: Act as the primary technical authority ensuring all internal warehouses and external 3PL sites adhere to Good Distribution Practice (GDP), Good Manufacturing Practice (cGMP), FDA 21 CFR Part 11/820, and local EHS/OSHA regulations.
- Cold-Chain & Controlled Storage: Set global operating standards for temperature-controlled storage environments (-80°C, -20°C, 2–8°C, and ambient), mapping temperature validation protocols, excursion management, and emergency response workflows.
- Auditing & Corrective Actions: Drive root-cause analysis (CAPA) for warehouse-related deviations, inventory variances, or temperature excursions to maintain continuous audit readiness across the global logistics network.
3. Operational Excellence & 3PL Governance
- 3PL & Vendor Oversight: Define standard operating procedure (SOP) frameworks, service level agreements (SLAs), and Delegation of Authority (DoA) controls for outsourced warehouse operations and contract logistics providers.
- Lean Warehouse Transformation: Identify and execute continuous improvement initiatives using Lean principles (5S, Value Stream Mapping, Gemba) to maximize storage density, increase throughput, reduce pick errors, and drive down cost-per-pallet.
- Cross-Functional Alignment: Collaborate closely with Quality, Manufacturing, SHE, and Commercial Logistics to resolve operational friction and ensure new product launches seamlessly integrate into existing warehouse infrastructure.
Candidate Profile (Who You Are)
Education & Experience
- Education: Bachelor’s degree in Supply Chain Management, Industrial Engineering, Logistics, or a related technical discipline. Advanced degree (Master’s, MBA) preferred.
- Professional Experience: 8+ years of progressive leadership experience in Supply Chain, with a heavy emphasis on direct Warehouse Operations, Distribution Center Engineering, or Site Logistics within the Pharmaceutical, Diagnostics, Medical Device, or Biotech industries.
- Systems Expertise: Hands-on experience designing or implementing enterprise Warehouse Management Systems and automated material handling systems.
Technical & Regulatory Mastery
- Regulatory Knowledge: Deep, practical expertise in international GDP/GMP standards, temperature-controlled logistics, controlled substance handling, and warehouse safety/EHS regulations across major regions (EU, US FDA, China NMPA).
- Process Engineering: Demonstrated ability in warehouse layout design, capacity modeling, material flow optimization, and process mapping.
Leadership & Competencies
- Systems Thinker: Ability to analyze complex warehouse challenges, identify root causes, and build scalable, standardized solutions that balance compliance with operational speed.
- Enterprise Leader: Strong stakeholder management skills to influence cross-functional peers, lead global matrix projects, and coach local operational teams through large-scale process changes.
Requirements
- Bachelor’s degree in Supply Chain Management, Industrial Engineering, Logistics, or a related technical discipline
- 8+ years of progressive leadership experience in Supply Chain
- Heavy emphasis on direct Warehouse Operations, Distribution Center Engineering, or Site Logistics
- Experience within Pharmaceutical, Diagnostics, Medical Device, or Biotech industries
- Hands-on experience designing or implementing enterprise Warehouse Management Systems
- Hands-on experience with automated material handling systems
- Deep, practical expertise in international GDP/GMP standards
- Expertise in temperature-controlled logistics
- Expertise in controlled substance handling
- Expertise in warehouse safety/EHS regulations across major regions (EU, US FDA, China NMPA)
- Demonstrated ability in warehouse layout design, capacity modeling, material flow optimization, and process mapping
- Ability to analyze complex warehouse challenges, identify root causes, and build scalable, standardized solutions
- Strong stakeholder management skills to influence cross-functional peers
- Experience leading global matrix projects
- Experience coaching local operational teams through large-scale process changes
Company overview
Roche is a Swiss multinational healthcare company and a global pioneer in pharmaceuticals and diagnostics, founded in 1896 and headquartered in Basel, Switzerland. As the world's largest biotech company and the fifth-largest pharmaceutical company by revenue, Roche operates through two primary divisions: Pharmaceuticals and Diagnostics. The company is renowned for its leadership in personalized healthcare, combining strengths in both drug development and diagnostic testing to deliver tailored treatments for patients. Roche maintains a strong focus on oncology, immunology, infectious diseases, ophthalmology, and central nervous system disorders, with a portfolio that includes over 30 medicines on the World Health Organization's Model Lists of Essential Medicines. The company owns significant subsidiaries including Genentech, Chugai Pharmaceuticals, Ventana Medical Systems, and Foundation Medicine. With approximately 103,000 employees worldwide and operations in over 100 countries, Roche has established itself as a leader in cancer treatments globally while maintaining a robust pipeline of innovative therapies and diagnostic solutions. The company's commitment to sustainability has been recognized through ten consecutive years as Group Leader in the Dow Jones Sustainability Indices within the Pharmaceuticals, Biotechnology & Life Sciences Industry.