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Grill Cook- Weekends

Mass General Brigham

Jamaica Plain, MAOnsitePosted 11 days ago$19.15 - $28.46/hour
Part TimeEntry LevelOthers / Cross FunctionalHealthcare Provider
Original posting ↗

Summary

The Grill Cook is responsible for preparing and serving high-quality food items while delivering exceptional customer service in a fast-paced cafeteria environment. This role performs a variety of duties related to food preparation, presentation, and service, including cooking made-to-order menu items, maintaining clean and sanitary work areas, stocking supplies, and assisting with catering needs. The Grill Cook ensures compliance with all food safety, HACCP, and departmental standards while supporting an outstanding dining experience for customers.

Job description

Position Summary

The Grill Cook is responsible for preparing and serving high-quality food items while delivering exceptional customer service in a fast-paced cafeteria environment. This role performs a variety of duties related to food preparation, presentation, and service, including cooking made-to-order menu items, maintaining clean and sanitary work areas, stocking supplies, and assisting with catering needs. The Grill Cook ensures compliance with all food safety, HACCP, and departmental standards while supporting an outstanding dining experience for customers.

Essential Functions

  • Prepare and serve grill and deli menu items in accordance with recipes, quality standards, and customer requests.
  • Provide excellent customer service and promptly address customer concerns or special requests.
  • Stock and replenish food products and supplies, including hot foods, grab-and-go items, deli products, soups, beverages, and frozen desserts.
  • Maintain cleanliness and organization of the cafeteria, serving areas, and tray return stations.
  • Clean and sanitize food service equipment, including grills, fryers, slicers, refrigerators, freezers, steam tables, and utility carts.
  • Assist with preparation, setup, and service of catering orders as assigned.
  • Follow all HACCP, food safety, sanitation, and regulatory standards.
  • Monitor inventory levels and notify supervisors of product shortages, equipment concerns, or operational issues.
  • Clean, organize, and restock workstations following meal periods.
  • Support departmental goals related to customer satisfaction, quality, and operational excellence.
  • Demonstrate efficient use of products, supplies, and time to minimize waste.
  • Adjust work assignments and schedules as needed to support department operations.
  • Attend department meetings, training sessions, and required in-service programs.

Qualifications

Education: High School Diploma or GED preferred. Relevant experience may be considered in lieu of formal education.

Experience: Previous grill cook, line cook, short-order cook, or food service experience preferred. Experience working in a cafeteria, restaurant, hospitality, or healthcare food service environment is a plus.

Knowledge, Skills & Abilities

  • Strong customer service and communication skills.
  • Ability to read, understand, and communicate effectively in English.
  • Knowledge of food safety, sanitation, and HACCP standards.
  • Ability to operate food service equipment, including grills, fryers, slicers, steam tables, and refrigeration equipment.
  • Basic knife skills and safe food handling practices.
  • Ability to read, interpret, and follow recipes and detailed instructions.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and work efficiently in a fast-paced environment.
  • Ability to manage high customer volumes during peak meal periods.
  • Sound judgment, reliability, and teamwork skills.
  • Commitment to upholding all I C.A.R.E. standards and departmental policies.

Requirements

  • High School Diploma or GED preferred
  • Previous grill cook, line cook, short-order cook, or food service experience preferred
  • Strong customer service and communication skills
  • Ability to read, understand, and communicate effectively in English
  • Knowledge of food safety, sanitation, and HACCP standards
  • Ability to operate food service equipment
  • Basic knife skills and safe food handling practices
  • Ability to read, interpret, and follow recipes and detailed instructions
  • Strong organizational skills and attention to detail
  • Ability to multitask and work efficiently in a fast-paced environment
  • Sound judgment, reliability, and teamwork skills

Benefits

  • Comprehensive benefits
  • Career advancement opportunities
  • Differentials
  • Premiums
  • Bonuses
  • Recognition programs

Company overview

Mass General Brigham is one of the largest integrated healthcare delivery systems in the United States, formed through the merger of Massachusetts General Hospital and Brigham and Women's Hospital. Based in Boston, Massachusetts, this academic medical center system operates multiple hospitals, specialty facilities, and community health centers throughout New England. The organization is renowned for its world-class patient care, cutting-edge medical research, and comprehensive medical education programs. As a teaching affiliate of Harvard Medical School, Mass General Brigham trains the next generation of healthcare professionals while advancing medical science through groundbreaking research initiatives. The system provides a full continuum of healthcare services, from primary care and preventive medicine to complex specialty treatments and emergency services. With a focus on innovation and patient-centered care, Mass General Brigham consistently ranks among the top hospital systems in the nation for clinical excellence and research output.

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