Group Account Supervisor - Pacific Communications Advertising

As an Account Group Supervisor at Pacific Communications for Allergan, you'll provide strategic leadership across multiple brands, channels, or major client initiatives. You'll guide integrated communications strategies, oversee launches and complex programs, build senior-level client partnerships, manage account-level financial performance, and align teams across the agency. You'll also help develop senior account professionals and strengthen the agency's broader relationship with clients.

Core Responsibilities

• Lead integrated account and brand strategy
• Develop a deep understanding of assigned brands, disease states, products, audiences, competitors, and market dynamics
• Translate client objectives and market opportunities into integrated communications strategies, brand plans, critical issues, key strategic initiatives, creative platforms, and tactical recommendations across channels and brands
• Serve as the senior strategic client partner and primary agency contact for strategic questions, account priorities, and business guidance
• Build and maintain trusted relationships with key client stakeholders, including executive-level contacts
• Oversee major programs, launches, and communications initiatives including new product and indication launches, annual marketing plans, competitive initiatives, and major client programs
• Guide the development of meeting plans, agendas, content, workshops, mainstage presentations, field advisory boards, and other strategic communications activities
• Direct cross-functional agency collaboration and execution across Account Services, Creative, Production, Media, Public Relations, vendors, and other agency partners
• Lead strategic input and review meetings, align resources across workstreams, and ensure projects are executed on strategy, on time, within budget, and meet quality and review requirements
• Oversee account budgets and financial performance including annual budgets, estimates, expenditures, forecasts, and financial reporting across assigned brands
• Provide accurate financial information to clients and agency leadership, establish budget guidelines, identify risks, and recommend adjustments
• Lead and develop the account team by setting expectations, delegating responsibilities, and promoting accountability
• Manage Senior Account Executives, Account Executives, Account Supervisors, and other team members
• Foster collaboration, continuous improvement, and high-quality client service

Qualifications

• Bachelor's degree in advertising, marketing, communications, business, healthcare communications, or a related field, with 8 or more years of relevant agency, healthcare, pharmaceutical, or client-side experience
• Demonstrated ability to develop integrated communications strategies, brand plans, creative platforms, tactical recommendations, and launch plans across multiple brands or channels
• Proven success building trusted relationships with senior/executive-level clients, providing strategic counsel, managing expectations, and strengthening partnerships
• Ability to oversee complex, multi-workstream programs involving multiple agency disciplines, deliverables, timelines, budgets, review requirements, and external partners
• Proficiency with Microsoft Office applications
• Excellent communication, presentation, and relationship-management skills
• Ability to lead cross-functional teams, delegate effectively, and manage senior professionals
• Highly organized, adaptable, analytical, collaborative, and detail-oriented with strong judgment, strategic thinking, and the ability to manage competing priorities and confidential information