HCBS Community Liaison
SUN BEHAVIORAL HEALTH GROUP
Summary
Youth Haven Services is seeking a charismatic, creative, and relationship-driven Marketing & Engagement Coordinator to grow our Intensive In-Home (IIH) program. This role is ideal for a strong communicator who enjoys community outreach, building partnerships, and developing strategies that connect children and families with essential mental health services.
Job description
Help Families Connect With the Care They Need
Youth Haven Services is seeking a charismatic, creative, and relationship-driven Marketing & Engagement Coordinator to grow our Intensive In-Home (IIH) program. This role is ideal for a strong communicator who enjoys community outreach, building partnerships, and developing strategies that connect children and families with essential mental health services.
What You'll Do
- Develop and implement marketing strategies to increase IIH referrals and program growth.
- Build and maintain relationships with referral sources, healthcare professionals, community organizations, and families.
- Conduct timely follow-ups with referral sources and prospective clients to support the intake and admission process.
- Conduct assigned client intakes and complete admission paperwork.
- Represent Youth Haven Services at community events, job fairs, provider fairs, and networking opportunities.
- Organize stakeholder meetings, breakfasts, and luncheons to strengthen partnerships.
- Track referrals, admissions, and outreach activities, working toward a 70% referral-to-admission conversion goal.
- Evaluate outreach effectiveness, monitor industry trends, and collaborate with IIH leadership to support program growth.
- Maintain accurate documentation and work within the established marketing budget.
What We're Looking For
- Education: Bachelor's degree required.
- Experience: Two years of marketing and/or Intensive In-Home (IIH) experience preferred.
- Strong written and verbal communication skills.
- Excellent relationship-building, organizational, and time-management abilities.
- Creativity, initiative, sound judgment, and the ability to manage multiple priorities.
- Familiarity with community resources, Microsoft Office, and electronic health records.
- Willingness to travel between YHS offices and service areas.
Requirements
- Bachelor's degree required
- Two years of marketing and/or Intensive In-Home (IIH) experience preferred
- Strong written and verbal communication skills
- Excellent relationship-building, organizational, and time-management abilities
- Creativity, initiative, sound judgment, and ability to manage multiple priorities
- Familiarity with community resources, Microsoft Office, and electronic health records
- Willingness to travel between YHS offices and service areas
Company overview
Sun Behavioral Health Group is a specialized healthcare provider focused on delivering comprehensive behavioral health and mental health treatment services. The organization operates as a network of behavioral health facilities that provide inpatient and outpatient care for individuals struggling with mental health disorders, substance abuse issues, and co-occurring conditions. Their services typically include psychiatric evaluation, medication management, individual and group therapy, crisis intervention, and specialized treatment programs for various mental health conditions. As a behavioral health provider, Sun Behavioral Health Group plays a critical role in addressing the growing need for accessible mental healthcare services, offering evidence-based treatments and therapeutic interventions designed to support patients in their recovery journey. The organization emphasizes a patient-centered approach to care, working to create supportive treatment environments that promote healing and long-term wellness for individuals facing mental health challenges.