Head of U.S. Digital Market Access

Main Responsibilities

• Act as trusted advisor and service partner to U.S. Market Access leadership, engaged early in business planning.
• Establish and chair the governance forum for Market Access operations and applications.
• Own architecture, delivery and lifecycle across the Market Access application landscape and its integrations.
• Own source systems and data definitions, quality, lineage and ownership, and their reliable delivery into enterprise data platforms.
• Manage the investment envelope with rigorous financial governance, milestone tracking and value realization.
• Lead and develop a team of managers and specialists across internal (20+) and outsourced (30+) resources.
• Own vendor performance and commercial terms including Model N and systems integrators.
• Keep the landscape compliant and audit-ready: government price reporting obligations, OIG guidance, anti-kickback statute, HIPAA, data privacy, and Computer System Validation.
• Produce executive-ready reporting and analysis on a consistent set of metrics.

Technical Expertise Required

• Hands-on depth in Model N, or a directly comparable revenue management platform, across commercial contracting, chargebacks, rebate processing and membership / class of trade.
• Working command of Government Pricing calculation logic behind Medicaid (AMP, URA, Best Price), Federal (FSS, IFF, 340B) and Medicare ASP.
• Gross-to-net estimation and accrual model, its drivers, and reconciliation to actuals, including planning tooling such as Anaplan.
• Contract lifecycle management and process automation platforms.
• API- and event-based integration patterns, batch reconciliation, and master and reference data, including integration with a major ERP program such as iShift.
• Data definitions, quality rules, lineage and ownership at the source, and reliable delivery into enterprise data platforms.
• Keeping SaaS platforms on supported versions, reducing custom code and technical debt.
• Command of AI and agentic automation to identify where it materially improves accuracy, speed or cost in Market Access operations.
• Experience with AI orchestration platforms Elementum, AWS Bedrock, Snowflake, Agentforce or equivalent.
• Access control, audit trail and segregation of duties in pricing and contracting systems.

About You

• Bachelor’s degree in information systems, Business, Engineering, Finance or a related field required; Master’s degree or MBA preferred.
• 15+ years in pharmaceuticals or biotech, including 8+ years in U.S. Market Access operations, systems implementation or digital transformation.
• Substantive, first-hand U.S. Market Access experience a prerequisite.
• Expert understanding of the U.S. payer landscape, contracting, rebate management, Government Pricing, gross-to-net and access workflows.
• A proven leader of leaders: 8+ years leading teams and 3+ years leading managers, across blended internal and outsourced teams at comparable scale.
• Demonstrated full-cycle ownership of a technology budget of comparable scale, including forecasting and vendor cost management.
• A track record as a trusted advisor to senior commercial leadership.
• Executive-grade written and verbal communication, and a working command of the legal and compliance framework governing U.S. Market Access.