Health Navigator (part-time) - Asian Pacific Clinic/Nepali
Aurora Mental Health & Recovery
Summary
Join the Asian Pacific Clinic at Aurora Mental Health & Recovery (AMHR) and make a meaningful impact in our diverse community! We are seeking a part-time Health Navigator (20 hours per week) to support our Nepali-speaking clients by providing culturally responsive case management, interpretation, and care coordination services. In this vital role, you will collaborate with therapists to deliver high-quality behavioral health support while reducing stigma and improving access to care for immigrants and refugees. The ideal candidate is bilingual in Nepali and English, has experience providing behavioral health support and interpretation, and is passionate about serving the immigrant/refugee community.
Job description
Schedule
This position will work 20 hours between Wednesday and Friday in person at the clinic. This schedule may be adjusted based on training, client, or community needs.
About the team
The Health Navigation team works in partnership with the Asian Pacific Clinic to provide culturally responsive, trauma-informed services to New Americans settling in the Aurora Community. The Health Navigation team is comprised of staff who have expertise in serving the diverse Aurora community through the provision of case management, interpretation, and care coordination services.
Essential Functions
- Operate as an integral part of a behavioral health team.
- Provide language interpretation to clients receiving behavioral health services such as individual counseling, medication follow up, psychosocial skill building and wellness groups.
- Provide first hand cultural knowledge as a member/leader in local refugee/immigrant community in Colorado. This includes helping to identify, comprehend and address the needs of refugee/immigrant communities.
- Ability to build strong relationships with community members and act as advocate for the refugee community and liaison with a diverse network of providers.
- Provide outreach & health education to immigrant/refugee communities and share information about full range of programs, services and how to access them.
- Facilitate client and family engagement and optimize communication between clients and providers. Assisting with transportation, reminder calls, encouraging regular attendance at appointments, care coordination and case management.
- Receive ongoing training and team support from supervisors, therapists, peers and medical providers. Complete patient navigation and interpretation training as needed.
- Help conduct initial screenings/interviews for immigrants/refugees identified as at-risk for behavioral health issues.
- Help translate health and mental health education material into primary languages as needed.
- Join clients and their families to various community resources, referrals, advocacy, service planning. This may involve telephone contact, home visits, and meetings.
- Provide cultural education/training for providers.
- Assist with other tasks and projects as needed, including grants.
- Staff member will monitor and coordinate care for assigned clients in partnership with the other members of the clients care team.
Requirements
- High school graduate or GED required
- Bachelor's degree preferred in a human services field, foreign or domestic, or in a non-human services field with one year relevant job experience
- One year of direct service provision in human services/navigation or a related field preferred
- Valid Colorado Driver's License with a driving record that meets organization's requirements
- Certification: Medical interpretation certification or willing to obtain one
- Language fluency in English and Nepali
- Strong desire to serve refugee/immigrant communities
- Familiarity with needs of refugee/immigrant communities
- Ability to complete patient navigation training as needed
- Demonstrated cultural and linguistic competency
- Ability to serve as cultural broker and interpreter
- First hand cultural knowledge as a member/leader in local refugee community in Colorado
- Ability to build trusting relationships with community members and act as advocate for and liaison between refugee community and diverse network of providers
- Skilled at facilitating client and family engagement
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Flexible spending accounts
- Company paid basic life insurance
- AD&D insurance
- Long-term disability coverage
- 403(b) retirement plan
- Accrued vacation pay
- Accrued sick pay
- Paid company holidays
- Floating holiday
- Employee assistance program
- Voluntary term life insurance
Company overview
Aurora Mental Health & Recovery is a comprehensive mental healthcare provider specializing in behavioral health services and substance use disorder treatment. The organization offers a wide range of therapeutic interventions including individual counseling, group therapy, psychiatric services, and crisis intervention programs. As a dedicated mental health facility, they provide evidence-based treatments for various mental health conditions such as depression, anxiety, bipolar disorder, PTSD, and co-occurring substance use disorders. Their recovery-focused approach integrates clinical expertise with compassionate care to support individuals in achieving mental wellness and sustainable recovery. The organization serves diverse populations through outpatient programs, intensive treatment services, and community-based support systems, emphasizing holistic care that addresses both psychological and social determinants of health. Aurora Mental Health & Recovery plays a vital role in the local healthcare ecosystem by providing accessible mental health services and contributing to community mental health awareness and education initiatives.