Health & Wellness Lead - Full Time

Health & Wellness Lead Summary

In partnership with the Health & Wellness Director, the Health and Wellness Lead plays a key role in the day-to-day success of the Fitness Center—ensuring a welcoming, well-run environment that drives member engagement and retention. Relationship building is at the heart of this role. You'll serve as a visible, supportive presence on the fitness floor, greeting and assisting members, responding to health seekers' needs, and fostering meaningful connections using the Y voice. This position blends leadership and hands-on wellness delivery, encompassing administrative responsibilities alongside personal training, group training, and fitness floor support.

Essential Functions

• Support daily wellness operations in partnership with the Health and Wellness Director.
• Address facility needs and assist with coordinating wellness team efforts.
• Support the design and implementation of new programs that address member needs and align with YMCA goals.
• Take ownership of select revenue-generating wellness programs, including tracking participation, supporting growth strategies, and ensuring high-quality delivery.
• Organize wellness events and initiatives to promote community health.
• Committee member for Health and Wellness Association Wide team meetings.
• Assist Health and Wellness Director with onboarding all new Wellness Coach staff.
• Develop Fitness Center staffing and Orientations schedules.
• Partner with the Health and Wellness Director as a point of contact for members interested in personal training services.
• Provide basic information about training options and connect members with appropriate trainers.
• Support personal training staff by identifying member needs and opportunities for growth.
• Answers questions from members to support them in achieving their goals related to healthy living.
• Maintain working knowledge of wellness trends to provide effective information and support to members.
• Conduct regular safety checks and report equipment issues, or larger repair needs, to Health and Wellness Director.
• Maintain cleanliness and readiness of fitness equipment per schedule or supervisor request.
• Builds effective, authentic relationships with members; helps members connect with each other and the YMCA.
• Utilizes tools and information for the purpose of increasing member knowledge of wellness as well as wellness programs provided through the YMCA.
• Attend to the needs and requests of health seekers, members, and all people associated with the YMCA in a courteous and friendly manner, using the Y voice.
• Provide leadership and support to all branch staff.
• Models and reinforces positive, inclusive environment for members to pursue healthy living at all fitness levels.
• Assist in supporting efforts of Annual Campaign.
• Performs other duties as assigned.

Requirements

• Bachelor Degree preferred.
• CPR, First Aid, AED certifications; Bloodborne Pathogens and Child Abuse Prevention training within 60 days of hire date.
• Previous experience with diverse populations preferred.
• Nationally recognized personal trainer certification and/or group exercise certification.