Healthcare Customer Service Intern - Summer 2027
Medline Industries, LP
Summary
A Medline Customer Service Internship offers real-world, hands-on experience where you can make a true impact. This program is designed to equip you with World Class Customer Service skills while obtaining valuable insights into Medline's business operations. The summer includes enriching activities such as social and networking events, leadership presentations, and more. This internship is available to rising seniors in undergraduate programs and runs for ten weeks from early June through mid-August.
Job description
Job Summary
A Medline Customer Service Internship offers real-world, hands-on experience where you can make a true impact. This program is designed to equip you with World Class Customer Service skills while obtaining valuable insights into Medline's business operations. The summer includes enriching activities such as social and networking events, leadership presentations, and more. This internship is available to rising seniors in undergraduate programs and runs for ten weeks from early June through mid-August.
A Customer Service Intern at Medline will work closely with the Sales Service Division team members and will be exposed to multiple areas of the business, including sales, product support, quality assurance and operations.
Responsibilities
- Shadowing experienced customer service professionals and learn World Class Service techniques
- Mentoring and networking opportunities with leadership
- Assisting hospitals, clinics, and end users with placing, tracking, and maintenance of orders, providing product information, checking inventory status, and more
- Responding to routine and some non-routine, more complex customer service inquiries and problems via telephone
- Reviewing customer's service needs and referring to other service departments for follow-up as needed
Qualifications
- Junior standing with 3.0 minimum GPA preferred
- Ability to travel for job shadowing or mentorship programs (within state and out of state)
- Active interest in the Healthcare industry preferred
- Excellent organizational, planning, communication and follow-up skills required
- Must have a bias toward action, quality service and be results oriented
- Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
- Ability to work a hybrid office schedule (some days worked at home)
- Unrestricted permanent US work authorization
Requirements
- Junior standing with 3.0 minimum GPA preferred
- Ability to travel for job shadowing or mentorship programs (within state and out of state)
- Active interest in the Healthcare industry preferred
- Excellent organizational, planning, communication and follow-up skills required
- Must have a bias toward action, quality service and be results oriented
- Proficient with Microsoft Office Suite including Excel, PowerPoint and Outlook
- Ability to work a hybrid office schedule (some days worked at home)
- Unrestricted permanent US work authorization
Benefits
- Health Insurance
- Life and Disability Insurance
- 401(k) Contributions
- Paid Time Off
- Employee Assistance Program
- Employee Resource Groups
- Employee Service Corp
- Continuing Education & Training
Company overview
Medline Industries, LP is the largest privately held manufacturer and distributor of medical-surgical products and supply chain solutions in the United States. Founded in 1966 and headquartered in Northfield, Illinois, the company serves all points of care including hospitals, extended care facilities, surgery centers, physician offices, home care agencies, and retailers. With over 550,000 medical products and clinical solutions, Medline operates in more than 125 countries and territories worldwide. The company employs approximately 35,000-43,000 people globally and generates annual revenues exceeding $21 billion. Medline's comprehensive portfolio includes medical devices, surgical supplies, wound care products, protective apparel, durable medical equipment, and sterilization solutions. The company combines manufacturing expertise with extensive distribution capabilities through its network of over 50 distribution centers across North America, providing integrated supply chain solutions that help healthcare organizations improve clinical, financial, and operational outcomes.