Healthcare Operations Manager (Suwanee, GA)
Geode Health
Summary
Geode Health is a rapidly growing, national provider of outpatient mental health services. Our Mission is to "Transform mental health by making it more accessible, affordable and effective".
Job description
We are looking for a passionate Area Operations Manager. The ideal candidate will be motivated to join a quickly growing organization and excited to help us improve care experience for patients and providers. The Area Operations Manager oversees the day-to-day operations for the Suwanee office. Most importantly we're looking to bring someone into our team who is excited about our mission to improve mental healthcare across the country. Responsibilities range from administrative duties to the support of the clinic's team.
Area Operations Manager Job Responsibilities
- Maintain professional and positive relationships with the patients and staff
- Lead by example to ensure team successes
- Monitors and ensures all systems used in the Office are operating to peak effectiveness
- Provide weekly and monthly reporting
- Trains and supervises office personnel and create training materials
- Maintain patient data according to company policies
- Guarantee records are stored securely
- Equipment and supply ordering and/or issues
- Completes monthly, quarterly, and annual operation checklist
- Compliance with privacy and security regulations
- Manage the appearance of the office
- Maintain facilities and equipment in accordance with hygiene
- Manage safety regulations including OSHA
- Monitor and maintain the office budget
Ideal Candidate Profile
- Passionate about our mission and inspiring others
- Self-starter, for whom no task is too big or too small and takes ownership of their decisions
- Contribute to the collective effort both within your scope - and beyond - as needed
- Creative and strategic thinker
- A lifelong learner who believes in giving and receiving feedback to get better each day
- Organized & process-oriented
Qualifications/Skills
- Lead in a complex office environment while maintaining a calm and focused manner
- Leadership and people development skills
- Proactive, results-oriented and creative problem solver
- Exercise judgment, maintain confidentiality and communicate in a diplomatic manner
- Ability to prioritize and execute effectively
- Build interpersonal relationship skills and the ability to communicate effectively
- Work closely with patient's overall success and quality of care
- Excellent written and verbal communication skills, including phone and e-mail etiquette
Education and Experience Requirements
- Bachelor's Degree (preferred)
- A minimum of 2-4 years' experience in management
- Some experience in healthcare settings (preferred)
- Experience building and overseeing clinical office
Requirements
- Bachelor's Degree (preferred)
- A minimum of 2-4 years' experience in management
- Some experience in healthcare settings (preferred)
- Experience building and overseeing clinical office
- Leadership and people development skills
- Proactive, results-oriented and creative problem solver
- Exercise judgment, maintain confidentiality and communicate in a diplomatic manner
- Ability to prioritize and execute effectively
- Build interpersonal relationship skills and the ability to communicate effectively
- Excellent written and verbal communication skills, including phone and e-mail etiquette
- Lead in a complex office environment while maintaining a calm and focused manner
Company overview
Geode Health is a specialized mental health care provider focused on delivering comprehensive psychiatric and therapeutic services to individuals and communities. The company operates as a modern mental health practice that combines clinical expertise with accessible care models to address the growing need for mental health support. Geode Health typically offers a range of services including psychiatric evaluations, medication management, individual therapy, group therapy, and specialized treatment programs for various mental health conditions. As a healthcare provider in the mental health sector, the organization emphasizes evidence-based treatment approaches, personalized care plans, and a patient-centered philosophy. The company likely operates through multiple locations or telehealth platforms to increase accessibility to mental health services. Geode Health represents the evolving landscape of mental health care delivery, focusing on reducing barriers to treatment while maintaining high clinical standards. Their approach typically integrates traditional psychiatric care with contemporary therapeutic modalities to address the complex needs of patients dealing with depression, anxiety, trauma, and other mental health challenges.