Healthcare Sales Representative
Leiters Health
Summary
The Account Representative (AR) is essential to driving sales growth within our existing customer base. This role blends strategic thinking with a strong customer-centric mindset. ARs identify and pursue new business opportunities among current customers by leveraging data analysis, building strong relationships, and demonstrating effective closing skills.
Job description
The Account Representative actively develops and manages a healthy sales pipeline, moves opportunities through each stage of the sales cycle, and onboards new customers to ensure an exceptional customer experience. Throughout this process, the AR collaborates closely with the Manager, Account Representatives, to refine targeting strategies and receive ongoing coaching and support.
Essential Functions
- Identify, develop, and close new sales opportunities through outbound calls for portfolio expansion of current customers within the assigned territory
- Prospect, develop, and close sales for new or former customers as needed
- Develop and execute a strategic territory plan to exceed revenue goals
- Conduct daily outbound selling efforts to speak with customers and determine their needs
- Continuously grow a qualified sales funnel and opportunity pipeline to support quarterly revenue expectations
- Timely and accurately input sales opportunities and customer interactions within CRM in accordance with sales process protocols
- Document conversations, key influencers, and buyer insights within CRM
- Successfully onboard new customers, including completing required workbooks and ensuring a seamless transition
- Build a comprehensive understanding of the 503B market, including competitors, GPO contracts, pricing structures, and internal contracting mechanisms
- Collaborate cross-functionally to understand product availability, potential issues, and provide timely communication to customers
- Initiate and track customer commitment compliance to ensure consistent product supply and predictable revenue
- Build and nurture relationships with key contacts to expand product portfolio and identify future sales opportunities
- Consistently complete proactive outreach and follow-up with customers to educate, develop relationships, and explore potential pain points
- Manage customer complaints, ensuring timely follow-up and resolution
- Utilize internal SOPs, processes, forms, and quality control measures as required
- Compile data and prepare reports, spreadsheets, and related documentation as needed
Experience and Necessary Skills
- Prior sales experience, preferably within the hospital or medical/pharmaceutical industry
- Bachelor's degree in a relevant field and/or equivalent experience
- Strong organizational skills and ability to manage time, prioritize tasks, and adhere to deadlines
- Initiative-taker with ability to work independently and maintain an organized workflow
- Demonstrated record of achieving or exceeding sales growth targets
- Attention to detail and strong business acumen
- Proficient and accurate data entry skills in a high-volume environment; capable of handling pricing calculations
- Resilient, positive attitude with adaptability in a rapidly growing business
- Ability to learn new computer systems and technology as needed
- Knowledge of 503B regulatory requirements, cGMP, and USP guidelines (preferred but not required)
- Proficient written, verbal, and oral English communication skills
- Proficiency with Microsoft 365 tools, including Outlook, Microsoft Dynamics, and Excel
Requirements
- Prior sales experience, preferably within the hospital or medical/pharmaceutical industry
- Bachelor's degree in a relevant field and/or equivalent experience
- Strong organizational skills and ability to manage time, prioritize tasks, and adhere to deadlines
- Initiative-taker with ability to work independently and maintain an organized workflow
- Demonstrated record of achieving or exceeding sales growth targets
- Attention to detail and strong business acumen
- Proficient and accurate data entry skills in a high-volume environment; capable of handling pricing calculations
- Resilient, positive attitude with adaptability in a rapidly growing business
- Ability to learn new computer systems and technology as needed
- Proficient written, verbal, and oral English communication skills
- Proficiency with Microsoft 365 tools, including Outlook, Microsoft Dynamics, and Excel
- Knowledge of 503B regulatory requirements, cGMP, and USP guidelines (preferred but not required)
Benefits
- Healthcare Coverage
- Dental & Vision Insurance
- FSA & HSA
- Employer-Paid Life Insurance
- Employee Assistance Program
- Short & Long-Term Disability
- Up to 4% 401K Matching
- Generous Paid Time Off
- Annual Tuition Reimbursement
- Referral Bonus Program
- Quarterly Commission
Company overview
Leiters Health is a leading FDA-registered 503B outsourcing provider specializing in high-quality compounded sterile preparations and pharmaceutical services. Founded in 1926 and headquartered in Englewood, Colorado, the company operates as a contract development and manufacturing organization (CDMO) serving hospitals, surgery centers, clinics, and physician offices nationwide. Leiters Health focuses on producing ready-to-administer compounded medications including pre-filled syringes, IV bags, ophthalmic solutions, and repackaged pharmaceuticals. The company's state-of-the-art facility adheres to Current Good Manufacturing Practices (cGMP) and USP standards, ensuring product consistency, sterility, and regulatory compliance. With a team of pharmaceutical experts, quality assurance professionals, and healthcare specialists, Leiters Health addresses critical medication shortages while streamlining pharmacy operations for healthcare providers. The company's portfolio includes ophthalmic sterile injectables, pain management compounds, anesthesia medications, and specialized pharmaceutical solutions, supported by robust testing protocols and comprehensive quality systems. Backed by major health system investors including Welsh, Carson, Anderson & Stowe, Intermountain Ventures, and Mayo Clinic, Leiters Health has established itself as a trusted partner in pharmaceutical outsourcing, helping strengthen the healthcare supply chain and improve patient care delivery across the United States.