Hearing Care Professional Trainee
Sonova AG
Summary
AudioNova is seeking a Hearing Care Professional Trainee to join our team in Sturgis, MI. This paid training program is designed to provide you with the hands-on experience, knowledge, and support needed to become a licensed Hearing Care Professional.
Job description
Start a Career That Changes Lives – Every Day
AudioNova is seeking a Hearing Care Professional Trainee to join our team in Sturgis, MI. This paid training program is designed to provide you with the hands-on experience, knowledge, and support needed to become a licensed Hearing Care Professional.
In this role, you'll work closely with experienced clinicians to gain real-world experience in patient care and hearing technology. From initial hearing evaluations to device fittings and follow-up care, you'll play a key role in helping patients reconnect with the sounds that matter most while building strong relationships within the community.
What You'll Do
- Train on all aspects of the Hearing Care Professional role in preparation for state licensure
- Support patients alongside licensed clinicians, ensuring compassionate, high-quality care
- Learn to perform hearing aid fittings, adjustments, cleanings, and repairs
- Educate patients on their technology to help them meet their hearing goals
- Participate in local marketing and community outreach to grow awareness of hearing health
Who We're Looking For
- Passion for helping people improve their quality of life
- Strong customer-care focus and relationship-building skills
- Curiosity and excitement to learn a new profession
- Comfort working with your community and educating others about hearing health
Preferred Background
- Associate's degree or above preferred
- Previous customer service experience required
- Healthcare environment experience a plus
- Clear verbal and written communication
Requirements
- Previous customer service experience required
- Associate's degree or above preferred
- Healthcare environment experience a plus
- Clear verbal and written communication
- Strong customer-care focus and relationship-building skills
- Passion for helping people improve their quality of life
- Curiosity and excitement to learn a new profession
- Comfort working with your community and educating others about hearing health
Benefits
- Paid Training
- Sales Incentive Plan
- Medical, Dental & Vision
- Health Savings Account
- Flexible Spending Account
- Dependent Care Account
- 401(k) Matching
- Paid Time Off
- Paid Holidays
- Company-Paid Life Insurance
- Supplemental Life Insurance
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Telehealth
Company overview
Sonova Holding AG is a globally recognized Swiss medical device company specializing in innovative hearing care solutions. Founded in 1947 and headquartered in Stäfa, Switzerland, Sonova has established itself as one of the world's largest providers in the hearing care sector, holding approximately 24% of the global hearing aid market. The company operates through four core business divisions: Hearing Instruments, Audiological Care, Consumer Hearing, and Cochlear Implants. Sonova's diverse portfolio includes renowned brands such as Phonak, Unitron, Advanced Bionics, AudioNova, and licensed Sennheiser products. With over 17,990 employees worldwide, the company generates annual revenues exceeding CHF 3.6 billion and serves customers in more than 100 countries. Sonova's comprehensive offerings range from digital hearing aids and cochlear implants to wireless communication systems and professional audiological care services. As a component of the Swiss Market Index, Sonova maintains research facilities in Switzerland, Canada, and the United States, with manufacturing plants strategically located across Switzerland, China, and Vietnam. The company's mission centers on enabling people to experience the joy of hearing and live life without limitations through cutting-edge audio technology and comprehensive hearing care solutions.