Hearing Screening Technician

Job Summary

The Hearing Test Technician is responsible for performing newborn screening hearing exams on all newborns prior to discharge. The technician monitors the daily census, performs screenings prior to discharge, documents results, discusses results with parents, and enters charges into the billing system. Reports to the Hearing Screening Coordinator and Division Administrator.

Responsibilities

• Follow established protocols for performing newborn hearing screening on all newborns prior to discharge; enter patient information into the computer system, prepare the newborn for the screening test, and perform the test.
• Document screening results in Epic medical record; communicate with parents/guardian and/or staff that the test has been performed; provide written documentation for parents and staff per protocol.
• Maintain adequate stock supplies for the program; inform coordinator of supply needs; ensure equipment is in perfect working order prior to testing; contact coordinator regarding equipment issues.
• Document findings for all screenings in the medical record and program logs.
• Following screenings, enter all results into Epic and program records as directed by the Audiologist; investigate missing demographic information when necessary.
• Make follow-up appointments for audiological evaluation for infants who do not pass screening; communicate date, time, and place of appointment to parents and program coordinator.
• Participate in all on-unit continuing education programs; attend training inservices as scheduled; assist the coordinator/director in training new students to the hearing program.

Qualifications

High School Diploma or Equivalent required. Experience in lieu of a degree is not accepted. Previous experience conducting hearing screenings or working in a healthcare setting 0-1 year preferred.

Knowledge, Skills and Abilities

• Familiarity with audiology equipment and testing procedures.
• Excellent communication and interpersonal skills to effectively interact with patients of diverse backgrounds and age groups.
• Strong attention to detail and the ability to accurately record and document information.
• Ability to work independently and as part of a team, demonstrating professionalism and collaboration.
• Knowledge of medical terminology related to audiology and hearing disorders.
• Understanding of patient confidentiality and privacy regulations.

Work Environment and Physical Requirements

The technician works in and adjacent to the nurseries on CWN Floors 9 and 10 as well as in the NICU, with normal levels of medical equipment noise and infants crying. The technician must wheel screening equipment on a cart from unit to unit, spend several hours at a time on their feet, and bend from the waist over infants' cribs to attach screening equipment and comfort infants. Physical requirements include frequent standing, walking, lifting (35lbs+ with assisted device), carrying (20-35lbs), balancing, reaching, gross and fine manipulation; occasional sitting, pushing, pulling, stooping, kneeling, crouching; constant feeling, far and near vision, talking, and hearing.