HELP DESK REP/OPERATOR - SAHARA LAKES (FULL-TIME)

Summary

Responsible for the day to day operation of the Valley Health System Help Desk. Answers and documents calls placed to the help desk, documents problem resolution, and strives for first-call resolution for customers relying on the VHS help desk.

Job description

Requirements

• Associates Degree in computer science or a related field or equivalent related work experience
• Two to five years of basic desktop and network technical support in a help desk capacity
• Proficient in troubleshooting telephone and desktop equipment systems
• Certified professional in computer maintenance and repair or equivalent work experience
• Healthcare experience preferred

Benefits

• Competitive Compensation
• Paid Time Off
• Medical, Dental & Vision
• Prescription Drug Plans
• 401(k) Matching
• Discounted Stock Plan
• Career Opportunities
• Education & Training Center

Company overview

Universal Health Services, Inc. (UHS) is one of the nation's largest and most respected providers of hospital and healthcare services, operating as a Fortune 300 corporation headquartered in King of Prussia, Pennsylvania. Founded in 1979, UHS has grown into a major healthcare enterprise with approximately 99,000 employees and annual revenues exceeding $14 billion. The company operates through its subsidiaries, managing 29 acute care hospitals, 331 behavioral health facilities, and 60 outpatient and other facilities across 39 U.S. states, Washington D.C., Puerto Rico, and the United Kingdom. UHS provides comprehensive healthcare services including acute care, behavioral health treatment, cancer centers, and ambulatory surgical centers. The company's strategy focuses on building or acquiring high-quality hospitals in rapidly growing markets and investing in advanced medical equipment and skilled personnel to become the leading healthcare provider in each community it serves. UHS is publicly traded on the New York Stock Exchange (NYSE: UHS) and has established a strong reputation for delivering compassionate, high-quality care while maintaining financial stability and operational excellence.