Home Health Intake Coordinator Weekends Only
Phoenix Home Care and Hospice
Summary
Utilize your organizational abilities and empathy in a position that truly impacts lives. At Phoenix Home Care & Hospice, we're not merely filling a vacancy — we're creating a team of compassionate, motivated professionals who seek to find meaning in their work. As a Home Health Intake Coordinator, you will serve as the initial point of contact for families in need of care, ensuring that referrals are processed efficiently and that our nurses receive the necessary support to deliver exceptional service.
Job description
This role encompasses much more than just paperwork — it's about guaranteeing that individuals in our community receive the care they need, when they need it the most.
What You'll Do
- Process and coordinate new referrals for home health services
- Partner with our sales and marketing team to keep communication seamless
- Support local operations with scheduling, insurance verification, and problem-solving
- Maintain accurate records and provide clear communication with staff and families
- Bring flexibility, organization, and positivity to a fast-paced office environment
- Weekend On-Call Rotation
What We're Looking For
- 1+ year of office experience preferred (healthcare knowledge a plus!)
- Strong computer and data entry skills
- Excellent phone etiquette and communication skills
- Reliable, detail-oriented, and highly organized
- Positive attitude, strong work ethic, and a heart for service
- Willing to train the right person with the right drive
Requirements
- 1+ year of office experience preferred
- Strong computer and data entry skills
- Excellent phone etiquette and communication skills
- Reliable, detail-oriented, and highly organized
- Positive attitude, strong work ethic, and a heart for service
Company overview
Phoenix Home Care and Hospice is a specialized healthcare provider offering comprehensive home-based medical services and end-of-life care. The company focuses on delivering personalized care to patients in the comfort of their own homes, providing skilled nursing, physical therapy, occupational therapy, speech therapy, and medical social services. Their hospice division offers compassionate palliative care for individuals with terminal illnesses, emphasizing pain management, symptom control, and emotional support for both patients and their families. As a home health care organization, Phoenix Home Care and Hospice enables patients to maintain their independence and quality of life while receiving necessary medical attention. The company operates with a patient-centered approach, coordinating care with physicians and healthcare teams to ensure continuity of treatment. Their services are particularly valuable for elderly patients, those recovering from surgery or illness, and individuals with chronic conditions who require ongoing medical supervision. By bringing healthcare services directly to patients' homes, Phoenix Home Care and Hospice reduces hospital readmissions and supports the healthcare system's shift toward value-based care models.