Hospital Behavioral Health Liaison
VOLUNTEER BEHAVIORAL HEALTH
Summary
Volunteer Behavioral Health (VBH) is seeking a dedicated Hospital Behavioral Health Liaison to serve as a vital link between Cumberland Medical Center and VBH services. Operating directly out of the Cumberland Medical Center ER, you will provide critical behavioral health assessments, crisis interventions, care coordination, and discharge planning. This role focuses on ensuring timely access to care and maintaining continuity of services for individuals facing mental health or substance use crises.
Job description
Key Responsibilities
- Crisis Assessment & Intervention: Conduct behavioral health, safety, and risk assessments within a 2-hour response window; provide immediate de-escalation and support.
- Care Coordination: Collaborate closely with ER staff, families, and VBH programs (Crisis, WIC, CSU, Detox, outpatient) to manage client dispositions and referrals.
- Transitional & Aftercare Planning: Develop person-centered care plans and transitional protocols; conduct day-of-discharge intakes and secure follow-up appointments within 7 days.
- Proactive Care Management: Provide high-touch support in the office, hospital, or community to reduce barriers to care, manage medication adherence, and execute re-engagement strategies for disconnected clients.
- Community & Hospital Collaboration: Build strong operational relationships with hospital partners, educate stakeholders on VBH resources, and facilitate warm handoffs to community providers.
Qualifications
- Education: Bachelor's degree in Social Work, Psychology, Counseling, Nursing, Behavioral Health, or a related field is required. A Master's degree is preferred.
- Experience: 2 years of experience in behavioral health, crisis services, case management, or substance use care is preferred.
- Skills: Strong proficiency in crisis assessment, rapid response coordination, discharge planning, and navigating local community health resources.
Requirements
- Bachelor's degree in Social Work, Psychology, Counseling, Nursing, Behavioral Health, or a related field
- Master's degree preferred
- 2 years of experience in behavioral health, crisis services, case management, or substance use care preferred
- Strong proficiency in crisis assessment
- Rapid response coordination
- Discharge planning
- Navigating local community health resources
Company overview
Volunteer Behavioral Health is a comprehensive mental health care provider organization that delivers essential behavioral health services to communities. As a healthcare provider specializing in mental health services, the organization offers a range of therapeutic interventions, counseling services, and support programs designed to address various mental health conditions and behavioral disorders. Their services typically include individual and group therapy, crisis intervention, substance abuse treatment, psychiatric evaluations, and community-based mental health support. Operating within the mental health care sector, Volunteer Behavioral Health plays a crucial role in providing accessible mental health services to individuals and families, often serving as a vital community resource for those seeking behavioral health support. The organization focuses on delivering evidence-based treatments and personalized care plans to help clients achieve improved mental wellness and quality of life. Their commitment to community mental health services reflects the growing recognition of behavioral health as an essential component of overall healthcare delivery.