Hospital Liaison
Lincare
Summary
The Liaison will interact daily with hospital case managers at each facility assigned to deliver and set up O2 portability, nebulizers, and small DME items for patient discharge. The Liaison will provide education on insurance criteria and documentation requirements, equipment, and programs available to benefit patients and to facilitate discharge.
Job description
Job Responsibilities
- Stock vehicle daily with necessary equipment, disposables, patient setup paperwork and marketing literature needed for that day
- Make rounds to contact all case managers each day at each facility assigned to them to let them know they are at the facility should case managers identify a patient discharge equipment need
- Communicate with center throughout the day on O2 discharges so that center can schedule SR to complete home set up of equipment
- Understand and communicate coverage criteria to case managers and patients as applicable
- Complete setup paperwork daily for all equipment delivered
- Assist with getting CMNs and chart notes as requested by center daily required for billing
Qualifications
- Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
- Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Write routine reports and correspondence
- Speak effectively before groups of customers or employees
- Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Compute rate, ratio, and percent
- Draw and interpret bar graphs
- Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Deal with problems involving several concrete variables in standardized situations
Education and Experience
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
Physical Demands
The employee must occasionally lift and/or move up to 100 pounds.
Requirements
- Excellent communication skills, comfortable interacting with patients, physicians, and hospital staff on a daily basis
- Gain knowledge of basic Medicare coverage guidelines and documentation requirements including CMNs, responsible for gathering this information for reimbursement
- Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Write routine reports and correspondence
- Speak effectively before groups of customers or employees
- Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Compute rate, ratio, and percent
- Draw and interpret bar graphs
- Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Deal with problems involving several concrete variables in standardized situations
- High school diploma or general education degree (GED), or one to three months related experience and/or training, or equivalent combination of education and experience
- Must occasionally lift and/or move up to 100 pounds
Company overview
Lincare Holdings Inc. is a leading respiratory healthcare company and the largest distributor of home respiratory care equipment in the United States. Headquartered in Clearwater, Florida, the company serves approximately 1.8 million patients nationwide through its extensive network of over 700 locations across 48 states. As a subsidiary of Linde plc, Lincare specializes in providing comprehensive home respiratory therapy services and durable medical equipment, including oxygen therapy systems, nebulizers, sleep apnea products, ventilators, enteral therapy, and mobility aids. The company employs approximately 11,000 dedicated professionals, including 1,300 licensed clinicians who deliver personalized care directly to patients' homes. Lincare operates through a family of businesses that offer specialized services ranging from pediatric respiratory care to digital communication devices for patients with disabilities. With a strong focus on patient education and relationship-building, Lincare has established itself as a trusted provider in the home healthcare industry, transforming how respiratory care is delivered to improve patients' quality of life and overall well-being.