Hospital Operations Specialist, Trauma
Johnson & Johnson Innovative Medicine
Summary
The Trauma Hospital Operations Sales Support team develops and deploys strategies in collaboration with Trauma Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the Trauma US market. The team supports Trauma Field Sales Management in achieving optimal inventory efficiency.
Job description
Key Responsibilities
- Deploy strategies in collaboration with Field Sales to enable sales growth objectives by ensuring appropriate resources are available and balanced throughout the assigned accounts and field territories.
- Coordinate and lead inventory rebalance and return opportunities.
- Coordinate NPI launches and new set deployments to assigned accounts and appropriate FSN locations.
- Process required transactions in SAP, as appropriate.
- Use analytic skills, latest available data sources and insights to drive data-driven decision making with Sales Leadership to achieve optimal inventory levels.
- Manage support requests from the FSO.
- Support Field Sales Systems that drive efficiencies in the end-to-end Sales Process.
- Perform data mining activities and analysis for sales and inventory stakeholders.
- Support Commercial strategy implementation by guiding applicable sales teams through process change management, as appropriate.
- Other administrative tasks as required by the internal team.
Qualifications
Education: Bachelor's Degree required.
Required Experience and Skills
- Minimum of 1 year business experience in Logistics, Manufacturing, Operations, Sales, or Inventory Management and/or related experience.
- Successful experience with leading and coordination of projects across multiple teams and stakeholders in business or academic environments.
- Ability to influence and develop partnerships which result in meeting departmental goals and objectives.
- Ability to make effective oral and written presentations that result in meeting the departmental goals/objectives.
- Experience working with cross-functional teams.
- Ability to work independently.
- Strong general computer skills.
- History of utilizing Excel and Microsoft Office applications.
- Domestic travel up to 25%.
Preferred
- Ability to apply Excel at an advanced level (macros, linking of files) to inventory analysis.
- Experience with using systems to support set requests, reallocation and deployment for New Product Introductions and competitive conversion activities.
- Experience with inventory management strongly preferred.
- Experience with inventory management systems and ERP platforms, particularly SAP and Movemedical.
- Experience using Tableau, Power BI, AI tools, or similar platforms to generate insights and support decision-making.
- Experience in field sales communication and interactions.
- Experience in Medical Device industry.
Requirements
- Bachelor's Degree required
- Minimum of 1 year business experience in Logistics, Manufacturing, Operations, Sales, or Inventory Management and/or related experience
- Successful experience with leading and coordination of projects across multiple teams and stakeholders in business or academic environments
- Ability to influence and develop partnerships which result in meeting departmental goals and objectives
- Ability to make effective oral and written presentations that result in meeting the departmental goals/objectives
- Experience working with cross-functional teams
- Ability to work independently
- Strong general computer skills
- History of utilizing Excel and Microsoft Office applications
- Domestic travel up to 25%
Benefits
- Pension plan
- 401(k) savings plan
- Long-term incentive program
- Vacation
- Sick time
- Holiday pay
- Floating holidays
- Parental leave
- Bereavement leave
- Caregiver leave
- Volunteer leave
- Military spouse time-off
Company overview
Johnson & Johnson Innovative Medicine is the pharmaceutical division of Johnson & Johnson, leading the way in medical innovation with a relentless focus on bringing transformational treatments to patients worldwide. The company applies rigorous science and compassion to address the most complex diseases of our time, developing groundbreaking medicines across key therapeutic areas including oncology, immunology, neuroscience, and cardiopulmonary medicine. With deep expertise and global reach, Johnson & Johnson Innovative Medicine reimagines how devastating diseases are treated and cured, delivering hope and better care for millions of patients and their families. The organization pioneers the path from laboratory research to clinical application, championing patients every step of the way while maintaining an unwavering commitment to scientific excellence and patient-centered innovation.