Hospital Patient Care Technician

Work Schedule

8 hour shift Monday – Friday between 8:30 a.m. – 5:30 p.m. with 1 weekend per month.

Job Responsibilities

• May work directly with medical providers to coordinate patient testing needs within a fast-paced, medical environment.
• Able to navigate around a hospital setting to attend client needs to various suites.
• Ability to decipher, collect, and process complex test orders pertinent to hospital outreach settings.
• Perform blood collections by venipuncture and capillary techniques for all age groups.
• Collect specimens for drug screens, paternity tests, alcohol tests etc.
• Prepare all collected specimens for testing and analysis.
• Address any customer service-related issues in a prompt and respectful manner.
• Manage and monitor patient flow, wait times, inventory levels and information logs.
• Promote teamwork, cohesiveness and effective communication among coworkers.
• Perform data entry of patient information in an accurate and timely manner.
• Work with patients and providers to obtain pertinent demographic and billing information. Process and collect payments when required.
• Observe and report any performance, compliance or staffing related issues to supervisors.
• Administrative and clerical duties as necessary.
• Travel to additional sites when needed.
• Able to be flexible with scheduled hours to provide shift coverage as needed.

Minimum Qualifications

• High school diploma or equivalent
• Phlebotomy certification or completed training program
• 2 or more years of experience as a phlebotomist performing venipunctures
• 1 year or more of leadership experience either formal or informal
• AAMA or CMA accreditation

Preferred Qualifications

• Current or Previous LabCorp experience
• 3 years or more experience as a phlebotomist

Additional Job Standards

• Experience with pediatric and neonatal draws
• Be familiar with ICD-9 coding
• In depth knowledge of phlebotomy duties, responsibilities and techniques
• Proven track record in providing exceptional customer service
• Strong communication skills; both written and verbal
• Able to work independently or in a team environment
• Comfortable working under minimal supervision
• Flexibility to work overtime as needed
• Able to pass a standardized color blindness test
• High level customer service experience dealing with executive level personnel