Hospital Phlebotomy Tech I - Banner Baywood (Evening Shift)

Position Summary

This position may be located within a Hospital Facility, Patient Service Center (PSC), In Office Phlebotomy (IOP) or Mobile Diagnostic Services (MDS). This position may be responsible to provide coverage at multiple locations. This position is responsible for the collection and receipt of biological specimens into the department, their proper entry into the company's computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing. This position will also perform specified analytical testing as assigned. Follows the guidelines of the Code of Conduct.

Core Functions

• Specimen collection, general laboratory specimen processing, or referral laboratory processing, ensuring correct patient and specimen identification and specimen integrity using appropriate techniques for all age criteria as required. In IOP locations, manage client relationship within Compliance regulations.
• Enter and verify patient demographics, location, physician data, tests requested, time and date of collection, appropriate clinical information, and other pertinent data found on requisitions and computer-generated orders. Verify accuracy of entered information and appropriateness of specimens received. Aliquot and label specimens, deliver specimens to the technical area in a timely manner, and/or perform initial processing and preparation of samples for transport. May assist in monitoring workflow and training of new employees.
• Focus on quality by assuring all work performed is accurate and complete. Complete documents legibly and accurately per site protocol. Follow established methods and practices. Maintain familiarity with departmental procedures. Use appropriate documentation to record communications. Initiate computer generated reports as required for patient reporting and quality assurance monitoring. Meet departmental standards for productivity and quality. Actively participate and provide input to dept/system via committees or Six Sigma teams. Maintain acceptable specimen rejection rates.
• Participate in departmental financial responsibilities through appropriate use of supplies and materials. Avoid excessive waste. Participate in department initiatives to reduce costs and improve service. Basic knowledge of billing. Commitment to error free work environment.
• Communicate courteously and professionally with internal and external customers. Interact with co-workers with an emphasis on teamwork and a focus on customer service. Work all areas/departments/shifts as assigned. Resolve basic service issues. Attend meetings and remain current with internal/external communications.
• Acknowledge and understand the importance of Patient Rights and privacy (HIPAA).

Minimum Qualifications

• Minimum age requirement of 18.
• High School diploma or equivalent may be required dependent on state regulatory requirements.
• Basic knowledge of department resource materials.
• Completion of a phlebotomy program or phlebotomy experience.
• Phlebotomy certification as defined by state regulations.
• Position may require DHS Fingerprinting Certification or the ability to obtain fingerprint certification.
• Dependent on department/location, candidate must possess a valid state driver's license in the state of employment and be eligible for coverage under the company auto insurance policy.
• Float positions require travel and flexible hours required to work multiple locations and required to cover at mobile phlebotomy facilities/in-office phlebotomy locations with minimal notice. Must be flexible and available based on staffing requirements, weekends, holidays and overtime. May be required to work occasional on-call duties weekends, evenings and early AM.
• Progression through career ladder II-IV is subject to completion of career ladder requirements.

Preferred Qualifications

• Bilingual (Spanish/English).
• Knowledge of medical terminology.
• Additional related education and/or experience.