Summary

This position may be located within a Hospital Facility, Patient Service Center (PSC), In Office Phlebotomy (IOP) or Mobile Diagnostic Services (MDS). This position may be responsible to provide coverage at multiple locations. This position is responsible for the collection and receipt of biological specimens into the department, their proper entry into the company's computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing. This position will also perform specified analytical testing as assigned. Follows the guidelines of the Code of Conduct.

Job description

Position Summary

This position may be located within a Hospital Facility, Patient Service Center (PSC), In Office Phlebotomy (IOP) or Mobile Diagnostic Services (MDS). This position may be responsible to provide coverage at multiple locations. This position is responsible for the collection and receipt of biological specimens into the department, their proper entry into the company's computer system, the preparation of samples for analytical testing and/or the distribution of these specimens to the proper analytical area. This includes responsibility for pre and post aspects of analytical testing. This position will also perform specified analytical testing as assigned. Follows the guidelines of the Code of Conduct.

Core Functions

Specimen collection, general laboratory specimen processing, or referral laboratory processing, ensuring correct patient and specimen identification and specimen integrity using appropriate techniques for all age criteria.
Enters and verifies patient demographics, location, physician data, tests requested, time and date of collection, appropriate clinical information, and other pertinent data; verifies accuracy and appropriateness of specimens; aliquots and labels specimens; delivers specimens to technical area; may assist in monitoring workflow and training of new employees.
Focuses on quality by assuring work is accurate and complete; completes documents legibly and accurately per site protocol; follows established methods and practices; maintains familiarity with departmental procedures; initiates computer generated reports for patient reporting and quality assurance monitoring; meets departmental productivity and quality standards; participates in committees or Six Sigma teams.
Participates in departmental financial responsibilities through appropriate use of supplies and materials; avoids excessive waste; participates in department initiatives to reduce costs and improve service; basic knowledge of billing.
Communicates courteously and professionally with internal and external customers; interacts with co-workers with emphasis on teamwork and customer service; works all areas/departments/shifts as assigned; resolves basic service issues; attends meetings and remains current with communications.
Acknowledges and understands the importance of Patient Rights and privacy (HIPAA).

Requirements

Minimum age requirement of 18
High School diploma or equivalent may be required dependent on state regulatory requirements
Basic knowledge of department resource materials
Completion of a phlebotomy program or phlebotomy experience
Phlebotomy certification as defined by state regulations
Position may require DHS Fingerprinting Certification or the ability to obtain fingerprint certification
Dependent on department/location, candidate must possess a valid state driver's license in the state of employment and be eligible for coverage under the company auto insurance policy
Float positions require travel and flexible hours required to work multiple locations and required to cover at mobile phlebotomy facilities/in-office phlebotomy locations with minimal notice
Must be flexible and available based on staffing requirements, weekends, holidays and overtime
May be required to work occasional on-call duties weekends, evenings and early AM
Progression through career ladder II-IV is subject to completion of career ladder requirements

Benefits

New base pay rates
Night shift

Company overview

Sonora Quest Laboratories is a leading clinical diagnostics company and one of the nation's largest integrated laboratory systems. Established as a joint venture between Banner Health and Quest Diagnostics, the company operates primarily in Arizona with headquarters in Phoenix. With approximately 3,200-3,900 employees, Sonora Quest serves over 22,000 patients daily through more than 75 patient service centers across the state. The company offers a comprehensive test menu encompassing routine blood tests, molecular diagnostics, prescription drug monitoring, genetic and genomic testing, women's health services, and pathology testing. As an accredited laboratory by the College of American Pathologists (CAP), Sonora Quest maintains the highest standards of quality and accuracy in diagnostic testing. The company also provides innovative direct-to-consumer services through its My Lab ReQuest™ platform, allowing patients to order certain tests without physician referrals. With its extensive network, advanced technology, and commitment to patient-centered care, Sonora Quest Laboratories plays a critical role in Arizona's healthcare ecosystem, performing over 100 million diagnostic tests annually to support clinical decision-making and improve patient outcomes.