Hospitality Assistant
American Orthodontics
Summary
American Orthodontics (AO) is a leading global manufacturer of orthodontic treatment supplies and dental devices, founded in 1968 and headquartered in Sheboygan, Wisconsin. As the largest privately held orthodontic manufacturer in the world, the company specializes in producing high-quality orthodontic products including braces, brackets, wires, and related treatment supplies. With over 700 global employees and product availability in more than 110 countries, AO operates a state-of-the-art 280,000 square foot manufacturing facility where 98% of its products are manufactured using advanced technologies such as powdered metal injection molding, CNC machining, 3D printing, and laser welding. The company maintains 14 wholly owned subsidiaries and a direct sales force in North America, complemented by a global network of exclusive distributors. American Orthodontics is renowned for its commitment to quality, dependable delivery, and personalized service to orthodontic specialists worldwide, while also being a major supporter of orthodontic education as the only Platinum Corporate Partner of the American Association of Orthodontists Foundation with a $1 million donation commitment.
Job description
Hospitality Responsibilities
- Welcome and receive external groups and visitors and/or give facility tours
- Coordination of details for external groups and visitors
- Manage guest preparations and schedule maintenance and housekeeping for local properties
- Communicate with and host external groups and visitors for scheduled activities
- Assist in reservation and website management for destination properties
- Provide recommendations according to customer needs or preferences
- Manage hospitality, activity, and tour Outlook calendars
- Assist in financial reporting for destination properties
- Facilitate Sunshine Act Reporting activities for hospitality
- Ensure necessary hospitality supplies are stocked at all times
- Support the hospitality team in the execution of other various activities and tasks, as assigned
Event Responsibilities
- Assist with on-site event preparations, including shipment assembly, meeting room set-up and breakdown, post-event reporting
- Coordinate logistics for on-site and external events and visits
- Process sponsorship requests and payments
- Create and distribute continuing education certificates for event attendees
- Support event team in execution of other various activities and tasks, as assigned
Qualifications
- High school diploma or equivalent
- Effective interpersonal, written, and oral communication skills required
- Self-motivated, highly organized, and detail-oriented
- Excellent time management skills and the ability to prioritize work
- Must be proficient at using Microsoft Word, Excel, PowerPoint, particularly Outlook
- Ability to work some evenings and weekends
- Valid driver's license
Requirements
- High school diploma or equivalent
- Effective interpersonal, written, and oral communication skills required
- Self-motivated, highly organized, and detail-oriented
- Excellent time management skills and the ability to prioritize work
- Must be proficient at using Microsoft Word, Excel, PowerPoint, particularly Outlook
- Ability to work some evenings and weekends
- Valid driver's license
Company overview
American Orthodontics (AO) is a leading global manufacturer of orthodontic treatment supplies and dental devices, founded in 1968 and headquartered in Sheboygan, Wisconsin. As the largest privately held orthodontic manufacturer in the world, the company specializes in producing high-quality orthodontic products including braces, brackets, wires, and related treatment supplies. With over 700 global employees and product availability in more than 110 countries, AO operates a state-of-the-art 280,000 square foot manufacturing facility where 98% of its products are manufactured using advanced technologies such as powdered metal injection molding, CNC machining, 3D printing, and laser welding. The company maintains 14 wholly owned subsidiaries and a direct sales force in North America, complemented by a global network of exclusive distributors. American Orthodontics is renowned for its commitment to quality, dependable delivery, and personalized service to orthodontic specialists worldwide, while also being a major supporter of orthodontic education as the only Platinum Corporate Partner of the American Association of Orthodontists Foundation with a $1 million donation commitment.