Housing Case Manager I
Spectrum Health & Human Services
Summary
To provide housing case management services and support to adult individuals who are homeless, or at risk of being homeless, with mental health, chronic health, substance use & co-occurring issues with the goal of obtaining and maintaining safe, affordable housing and residential stability in the community. Some participants may be being releasing from Correctional Facilities and/or from New York State Psychiatric Centers into the community.
Job description
Essential Functions
- Knowledge and demonstration of agency core values in day-to-day activities
- Work with individuals, in locating safe and affordable housing in an area of their choice
- Promotes and supports individual movement through program phases, including assisting customer to develop goals, and target activities leading to sustainable housing and successful graduation.
- Purchase individual household furnishings for participant residence
- Assist with obtaining benefits if needed, collect income, diagnostic and complete a rental stipend to determine voucher per month
- Maintain open communication with all treatment and service providers, families, landlords and any other supports or networks the individual is working within the community.
- Assist in outreach and location of the individuals referred
- Responsible for recordkeeping (progress notes) in the Millennium Database and other required paperwork such as service planning, roster maintenance, rental stipends, income and homeless verifications, and any other duties asked by supervisor of supportive housing & meets documentation timeliness standards, as required by the agency.
- Must have own transportation. There will be an expectation to see individuals in person twice each month, preferably in their home(s). Visit frequency is dependent on client need above that expectation.
- Attend team and community-based team meetings in the community
- Other duties as assigned
Skills
Proficient in the use of computer software such as MSWord, Excel, Power Point, Desktop Publishing, Outlook, etc. Knowledge of Community Health Systems.
Education Requirements
- Associate Degree with 1 years’ qualifying experience
- High School Diploma with 2 years’ qualifying experience
Experience
“Qualifying Experience” means-verifiable full or part time experience working with the following populations: mental health, substance use, chronic illness and/or co-occurring disorders
Must possess a valid drivers license with a satisfactory driving record, and possess a personal vehicle for job requirement
Requirements
- Associate Degree with 1 year qualifying experience OR High School Diploma with 2 years qualifying experience
- Qualifying experience working with mental health, substance use, chronic illness and/or co-occurring disorders populations
- Proficient in MSWord, Excel, PowerPoint, Desktop Publishing, Outlook
- Knowledge of Community Health Systems
- Must possess a valid driver's license with a satisfactory driving record
- Must possess a personal vehicle for job requirement
Benefits
- Sign on bonus
Company overview
Spectrum Health & Human Services is a comprehensive mental health care organization dedicated to providing essential behavioral health services to communities in need. As a healthcare provider specializing in mental health care, the organization offers a wide range of services including outpatient counseling, crisis intervention, substance abuse treatment, and community-based support programs. Spectrum Health & Human Services focuses on delivering accessible, high-quality mental health care through evidence-based practices and person-centered approaches. The organization serves diverse populations across multiple locations, addressing various mental health conditions while promoting overall wellness and recovery. With a commitment to reducing stigma and improving mental health outcomes, Spectrum Health & Human Services plays a vital role in the healthcare ecosystem by bridging gaps in mental health service delivery and supporting individuals and families through challenging life circumstances. Their multidisciplinary team of professionals works collaboratively to provide integrated care that addresses both mental health and broader human service needs within the communities they serve.