HR Operations & Systems Specialist
Cynosure, LLC.
Summary
Responsible for the development, implementation, and maintenance of human resource information systems (HRIS) associated with the collection, retrieval, accessibility, and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and staff. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands. Often works with payroll and its personnel to coordinate retrieval and reporting functions. May serve as HR department liaison to MIS/IT function.
Job description
Job Summary
Responsible for the development, implementation, and maintenance of human resource information systems (HRIS) associated with the collection, retrieval, accessibility, and usage of employee information for Human Resource department planning and activities. Maintains internal database files and tables and develops custom reports to meet the requirements of Human Resource management and staff. Works with Human Resources personnel to evaluate HRIS software and hardware needs and may design new or modify existing HRIS to meet changing demands. Often works with payroll and its personnel to coordinate retrieval and reporting functions. May serve as HR department liaison to MIS/IT function.
Essential Duties and Responsibilities
- Manages project and process improvement, including applying change management experience to facilitate movement to new levels of quality.
- Recommend process improvements.
- Perform system maintenance and upgrades, including assisting in the review, testing and implementation of HRIS system upgrades.
- Generate reports/queries, including writing, maintaining, and supporting the reports for business needs.
- Conduct training, including developing user procedures, guidelines, and documentation.
- Train new clients and new system users on new process.
- Respond to employee queries within defined SLAs.
- Perform audits on HR processes and documents.
- Be the point of contact for our international users and troubleshoot any system errors or issues in a timely manner.
- Work with internal stakeholders on integrations and troubleshooting with HRIS and system of records.
- Partner with third party vendors on any process improvement.
- Embody and live our company Values.
Qualifications
Bachelor's degree required. Bachelor's degree is equivalent to three (3) years of experience. Specific Area of Study: BS in Human Resources, Accounting or relevant field. 2 to 5 years relevant experience.
Skills
- Understands and uses qualitative/quantitative measurement and data collection design principles.
- Experience with Ceridian (Dayforce) preferred.
- Advanced skills in Microsoft Office Suite or related software.
- Excellent analytical skills and problem-solving skills with the ability to spot numerical errors.
- Excellent organizational skills and attention to detail.
- The ability to work under tight deadlines.
- Can understand the broader business context, and able to priorities time and resource investment to align leaders and subordinates to drive maximum impact.
- Strong verbal and written communication and interpersonal skills.
- Ability to articulate ideas clearly and concisely.
Requirements
- Bachelor's degree in Human Resources, Accounting, or relevant field
- 2 to 5 years relevant experience
- Understands and uses qualitative/quantitative measurement and data collection design principles
- Experience with Ceridian (Dayforce) preferred
- Advanced skills in Microsoft Office Suite or related software
- Excellent analytical and problem-solving skills with the ability to spot numerical errors
- Excellent organizational skills and attention to detail
- Ability to work under tight deadlines
- Strong verbal and written communication and interpersonal skills
Company overview
Cynosure, LLC is a leading global developer and manufacturer of light-based aesthetic and medical treatment systems with over 30 years of science-driven innovation. Founded in 1991 and headquartered in Westford, Massachusetts, the company specializes in creating advanced energy-based medical aesthetic devices used by dermatologists, plastic surgeons, medical spas, and healthcare practitioners worldwide. Cynosure's comprehensive product portfolio includes innovative systems for skin revitalization, body contouring, hair removal, and scar reduction, featuring award-winning technologies like PicoSure Pro laser treatments and Genius RF microneedling platforms. The company operates through a direct sales force across key international markets including the United States, Canada, Europe, and Asia, supplemented by distributors in approximately 130 countries. Following a strategic merger with Lutronic in 2024, Cynosure Lutronic has emerged as a dominant force in the medical aesthetics industry, combining two strong global players to offer an expanded product suite, enhanced research capabilities, and comprehensive clinical training services. The company's commitment to "Beautiful Energy" philosophy emphasizes balancing internal well-being with external appearance, positioning Cynosure as a trusted partner for medical professionals seeking cutting-edge, non-invasive aesthetic solutions.